CartGate: Checkout Rules
CartGate is a Shopify App developed by Spook Software that helps ecommerce merchants prevent incompatible products from being ordered together. It allows merchants to set rules to restrict certain combinations of products in a cart, ensuring a smoother checkout process. The app is designed to work seamlessly even with popular payment methods like Apple Pay and Shop Pay. However, there are not enough reviews available to analyze at the moment.
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This app completely fixed two problems that we struggled with for months. First, card testers were buying our $5 USB cable to test stolen cards. Every time it happened, we had to pay $15 in chargeback and refund fees. We tried catching them with Shopify Flow, but the bad orders always made their way through. CartGate let us say "cables can only be bought alongside a TRMNL" and the fraud orders completely stopped. Second, we sell hardware with a stack of upgrade options (bigger battery, developer edition, etc.), and we also sell a bundle that includes all of them. People kept ordering the "all upgrades" option alongside the "battery upgrade" option, so they were getting the battery upgrade twice. We'd have to fix these orders by hand. CartGate let us block checkout when these bad carts would happen. We haven't had a bad order since then. Was a better experience for both us and the customer. Can't recommend enough.
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