Rating

4.9

feedback

92

Reviews

chart

#759

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    28%
  • Less than a year
    36%
  • More than a year
    22%

Reviews Summary

The app has received overwhelmingly positive reviews from users who have found it to be seamless, customizable, and impactful in improving the customer shopping experience. Users appreciate the easy setup process, user-friendly interface, and the excellent customer service provided by the support team. The app's ability to display shipping costs upfront, without the need for customers to proceed to checkout, has been highlighted as a significant benefit. Additionally, the support team has been praised for their responsiveness, effectiveness in addressing queries, and willingness to assist with customization requests. However, there have been a few instances where users experienced challenges in contacting support or encountered minor issues with the app's functionality.

Highlights

Seamless and customizable app with a positive impact on customer shopping experience
Excellent customer service and responsive support team
User-friendly interface and easy setup process
Ability to display shipping costs upfront to reduce cart abandonment
Challenges in contacting support and minor issues with app functionality

Rating Breakdown

  • 5
    97% (89 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 24, 2024

Wonderful app! Seamless, customizable, and with great service! They even helped me with a problem in my theme that had nothing to do with their app. TOP NOTCH!

Using app

--

Total reviews

12

Average rating

5.0

5 / 5 Share

July 18, 2024

The app has a great impact on customer's shopping experience! They can see their shipping costs right away without checking out, even at the product page! Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales. The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page. Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout. Extremely happy overall!

Using app

About 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for sharing your amazing review! We're very happy that the app is helping your store and your customers. We look forward to working with you in the future. Please don't hesitate to reach out!

5 / 5 Share

May 8, 2024

i contacted support and the app was not for me (for now) but got suggestions that might work for me. Thank you so much for the advice and maybe i will be able to use your app in the future....i will keep it in mind for sure!

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for posting your review! We were very happy to assist you and please don't hesitate to reach out in the future.

5 / 5 Share

Feb. 15, 2024

I recently had the opportunity to engage with the support team for the Cart Shipping Calculator Pro app. The team was incredibly helpful and responsive, addressing my queries with precision and care.

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for sharing your review! We were happy to help and we look forward to working with you in the future.

5 / 5 Share

Feb. 7, 2024

I recently started using this app in my online store and am impressed by its impact on improving customer transparency, particularly regarding shipping costs. It’s user-friendly and was seamlessly integrated into my Shopify store. The excellent support team has been responsive and very helpful. This app is a game-changer for enhancing customer trust and simplifying the purchase process by providing clear, upfront cost details. Highly recommended for any online retailer looking to improve their customer's shopping experience.

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for sharing your amazing review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

All reviews

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