Rating

4.9

feedback

98

Reviews

chart

#597

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    36%
  • Less than a year
    30%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its capabilities, seamless integration, and excellent customer service. Many appreciate the transparency it provides regarding shipping costs, leading to increased customer trust and improved shopping experience. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customizations. The app is commended for its ease of use, customization options, and impact on reducing cart abandonment rates. However, there are a few reviews mentioning difficulties in contacting support or minor issues with customization.

Highlights

Positive reviews highlight the app's capabilities, seamless integration, and excellent customer service.
Users appreciate the transparency it provides regarding shipping costs, leading to increased customer trust and improved shopping experience.
The support team is praised for being responsive, helpful, and going above and beyond to assist users with any issues or customizations.
The app is commended for its ease of use, customization options, and impact on reducing cart abandonment rates.
Some reviews mention difficulties in contacting support or minor issues with customization.

Rating Breakdown

  • 5
    97% (95 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2025

Ich hab sehr viele Apps für flexiblere Versandlösungen ausprobiert. Einen funktionierenden Massenupload hab ich nur hier gefunden. Danke

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Very happy with the App and its capabilities. And the customer service is top notch!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for help our app by sharing your review! We're glad that the app is working well for your shop and please don't hesitate to reach out again when you need our assistance.

5 / 5 Share

Feb. 12, 2025

Very good after sales service, I recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

5 / 5 Share

Jan. 18, 2025

I tried this app after I had problems with a competitor's app geographically locating our customers by ip address and assigning an approximate postal code which would auto-fill the same incorrect postal code in the shipping form at checkout. This lead to problems with many misdirected parcels. This app gives the store owner the option to not geographically locate the customer and have the customer manually enter their province and postal code to get shipping rates in the cart. No more incorrect postal codes! In addition, this app gives the store owner many more options to customize the overall appearance in the cart. Best of all, it offers more than the competitor's app for less money!

Using app

1 day

Total reviews

5

Average rating

2.2

Developer Reply

Thank you for sharing your wonderful review! Your support really means a lot to us. We're happy that the app is meeting your shop's needs and please don't hesitate to reach out in the future.

5 / 5 Share

Jan. 5, 2025

Thanks to this app, we can (finally!) apply the correct shipping charges for combined orders of our chocolate (chilled) and ice cream (frozen), which are always shipped separately. The support has been awesome, even over the Christmas/New Year period - thank you, Jade! We realise that we're only just scratching the surface of what this app can do, and look forward to digging into more of the features to give the customer even more value. Highly recommended!

Store

nicao

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

All reviews

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