Dr Cart Shipping Rates & Rules
The app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the developers. Users appreciate the ease of setup, outstanding customer service, and the app's impact on improving customer transparency regarding shipping costs. The app's ability to customize the appearance in the cart, prevent misdirected parcels, and offer more features than competitors at a lower price point are also praised. However, there was one negative review mentioning difficulties in contacting support.
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One day we saw our app just stopped working (cart estimates). I reached out and the developer responded with a detailed issue with Shopify's API and they recommended I take it up with Shopify to encourage them to escalate their API update. I did that and the next day Shopify fixed their API endpoints which allowed the app to work again. A bit of an inconvenience but proactive support helped us work together to get it up again.
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Great app — easy setup and outstanding customer support. They truly take the time to help and make sure everything is perfect. A+ experience.
Thank you for sharing your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.
Nice app, good customer service and quick response
Thank you for your review and we look forward to working with you!
Ich hab sehr viele Apps für flexiblere Versandlösungen ausprobiert. Einen funktionierenden Massenupload hab ich nur hier gefunden. Danke
Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir freuen uns, dass die App Ihren Anforderungen entspricht. Zögern Sie bitte nicht, uns zu kontaktieren, wenn Sie Hilfe benötigen.
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