Dr Cart Shipping Rates & Rules
The reviews for this Shopify app are overwhelmingly positive, with users praising the easy setup, outstanding customer support, and the app's impact on improving customer experience. The proactive support provided by the developers in resolving issues with Shopify's API and the quick responses to customer queries were highlighted as major strengths. Users appreciated the customization options, transparency in shipping costs, and the seamless integration of the app into their online stores. However, there were a few negative reviews mentioning app errors causing financial harm and lack of response from support.
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One day we saw our app just stopped working (cart estimates). I reached out and the developer responded with a detailed issue with Shopify's API and they recommended I take it up with Shopify to encourage them to escalate their API update. I did that and the next day Shopify fixed their API endpoints which allowed the app to work again. A bit of an inconvenience but proactive support helped us work together to get it up again.
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Great app — easy setup and outstanding customer support. They truly take the time to help and make sure everything is perfect. A+ experience.
Thank you for sharing your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.
Nice app, good customer service and quick response
Thank you for your review and we look forward to working with you!
Ich hab sehr viele Apps für flexiblere Versandlösungen ausprobiert. Einen funktionierenden Massenupload hab ich nur hier gefunden. Danke
Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir freuen uns, dass die App Ihren Anforderungen entspricht. Zögern Sie bitte nicht, uns zu kontaktieren, wenn Sie Hilfe benötigen.
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