Carti Abandoned Cart Recovery for Shopify

Carti Abandoned Cart Recovery

Carti | Abandoned Cart Recovery For Shopify

Rating

4.5

feedback

113

Reviews

chart

#3,661

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    9%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are mostly positive, with many users praising the helpful and responsive customer support. Users appreciate the ease of use and customization options provided by the app. The app is also commended for its ability to recover abandoned carts and increase sales. However, there are a few negative reviews mentioning conflicts with other apps and issues with billing. Overall, the app is recommended for its effectiveness in recovering abandoned carts and its excellent customer service.

Highlights

Positive customer support
Ease of use and customization
Abandoned cart recovery
Conflicts with other apps
Billing issues

Rating Breakdown

  • 5
    91% (103 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 10, 2021

I am using this app to recover abandoned carts. So far it is very intuitive, easy to customize, and the chat feature is super helpful! They are very responsive and were able to show me exactly how to enable one of their key features.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review๐Ÿ™ Our support team is always ready to help you 24/7๐Ÿ˜Ž

5 / 5 Share

Sept. 7, 2021

Very easy to use. Customizable and automated. Support is really helpful and will help in any way they can!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review๐Ÿ™ Our support team is always ready to help you 24/7๐Ÿ˜Ž

5 / 5 Share

Aug. 12, 2021

Great app that works as intended. I find it easy to use as well, the support is really good and help as best they can!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review๐Ÿ™ Our support team is always ready to help you 24/7๐Ÿ˜Ž

5 / 5 Share

April 19, 2023

I have this App since a while and it is great, I could recover so many sales. And Alex is always here to help and answer your questions or concerns. Highly recommend it.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your amazing review. Our support team is always here to help 24/7๐Ÿ˜Ž

5 / 5 Share

Aug. 13, 2021

I would like to change my review from 3 to 5 star. Here's why: I am few mins away from uninstalling and telling my other 1000+ sellers in our FB group about my experience with this app. As I mentioned in my initial review, there were customers who still got abandoned cart emails even if they already purchased. Good thing, Vladimir and Konstantin assisted me and my issue was communicated to the developers and even reported to his CEO immediately. He went beyond what I needed and he deserves recognition or a bonus, if not for him you'll lose a customer. Thank you so much, Vladimir and I will message you if in case I need help again. I will update again if in case I encounter the same issue but so far everything is working OK.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We once again want to apologize for this inconvenience. As we mentioned previously, the patch which will fix the problem will be applied till the end of the next week. We'll update you the same day when the problem will be fixed.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more