Cartlytics
Real-time cart analytics, customer journeys & cart recovery
Rating
4.8
feedback
28
chart
#1,389
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
4%
-
Less than a month
43%
-
Less than a year
36%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with most users praising its insights and usefulness in tracking cart activities. Users appreciate the app for providing valuable information on abandoned carts and top product insights. The support team is also highlighted for being responsive and helpful, with one user mentioning a positive experience with the support representative. However, there are a few concerns raised, such as issues with accuracy in tracking online and in-person sales, as well as some discrepancies in tracking cart activity. Despite these minor drawbacks, the app is generally well-received for its functionality and features.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
It was working very well and I loved the insights it provided. I sought to get some support and tried reaching out and have not heard back. The app stopped working and just says cartlytics.poinz.xyz sent an invalid response.
Hi there, We want to clarify that we’ve been actively trying to reach you. We sent emails on February 10th, February 12th, and again just 1 hour ago. We also attempted to contact you through the contact form on your website. Unfortunately, we haven’t received any response from you. We’d really like to help resolve your issue. Please check your spam/junk folder for our emails. We’re here and ready to help! Best, The Cartlytics Team
Feb. 16, 2026
Thank you so much for taking the time to leave this review, 2XU team! We really appreciate your feedback and are glad to hear Cartlytics is helping your business. If you ever need anything or have suggestions for improvements, don't hesitate to reach out. Thanks again for your support! The Cartlytics Team
Jan. 15, 2026
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