Cartlytics
Real-time cart analytics, customer journeys & cart recovery
Rating
4.8
feedback
29
chart
#1,359
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
7%
-
Less than a month
41%
-
Less than a year
34%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with most users giving it a 5-star rating. Users appreciate the insights provided by the app, especially in tracking cart activities and understanding customer behavior. The real-time cart tracking and top product insights are highlighted as particularly useful features. Users also praise the app for its ease of use and helpful support, with specific mentions of responsive customer service. However, there are some concerns raised about the accuracy of the data, especially in differentiating between online and in-person sales. Some users also mention issues with the app's response to cart changes, noting discrepancies in tracking. Overall, the app is valued for its ability to provide valuable information on cart activities and customer behavior.
Highlights
All reviews
March 29, 2026
Thank you so much for taking the time to leave this rating, ZeroHedge Store team! We greatly appreciate your support! 💖 Best, The Cartlytics Team
Feb. 25, 2026
It was working very well and I loved the insights it provided. I sought to get some support and tried reaching out and have not heard back. The app stopped working and just says cartlytics.poinz.xyz sent an invalid response.
Hi there, We want to clarify that we’ve been actively trying to reach you. We sent emails on February 10th, February 12th, and again just 1 hour ago. We also attempted to contact you through the contact form on your website. Unfortunately, we haven’t received any response from you. We’d really like to help resolve your issue. Please check your spam/junk folder for our emails. We’re here and ready to help! Best, The Cartlytics Team​​​​​​​​​​​​​​​​
Feb. 16, 2026
Thank you so much for taking the time to leave this review, 2XU team! We really appreciate your feedback and are glad to hear Cartlytics is helping your business. If you ever need anything or have suggestions for improvements, don't hesitate to reach out. Thanks again for your support! The Cartlytics Team
Jan. 15, 2026
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