BMD’s Morning Glory Boutique review for Cartmate ‑ Mobile App Builder

2 / 5

Sept. 16, 2022

The app was wonderful and the customer service was outstanding when I first started my subscription. In July 2022, I noticed that my banner photos and logo were no longer displayed and would not reload so I reached out to customer service and it took a while to get a response. Their response was that it was an issue with one of their partners. In August, I reached out again with no response received and again about a week ago but still no response has been received. I am paying for the Pro plan - I customized my home page so it’s not blank but this has cause my business to suffer majorly and the no responses just makes it even more disheartening because I had such high hopes for this app and now I’m not sure if I should keep it.

Using app

8 months

Total reviews

3

Average rating

4.0

Developer Reply

I sincerely apologize for the inconvenience theses issues may have caused you. The issue with uploading images has been resolved now. Please don't hesitate to contact us if you need further assistance. Thank you for taking the time to provide us with valuable feedback.

Cartmate ‑ Mobile App Builder for Shopify
Cartmate ‑ Mobile App Builder
3.1 star
6 reviews

Build, Customize and Run a Mobile App Without Coding Instantly

Developer
Shopify App Store