Wine To Love - EaSiness review for Group Carts & Chat Rooms

The customer installed our app and immediately requested customizations that were highly specific to her store. We quoted her a price for such customizations and she informed that she was unwilling to pay any money for them. At this point she was still on a free trial and was perfectly within her rights to uninstall the app and pay us nothing, which we advised her to do. Instead, she kept the app installed and continued to demand that we do the customizations for her for free. We issued refunds to her for the two months she had left the app installed and again told her to uninstall. "Ask for more money" is a false claim because we have received no money from this customer other than what has already been refunded.