Cartsaver CoD
Overall, the reviews are overwhelmingly positive. Many merchants say the app is easy to set up and use, and they credit it with improving sales and operations through abandoned cart recovery, WhatsApp/SMS/email order confirmations, cross-selling, and OTP verification. A recurring strength is the support team: reviewers frequently describe them as fast, responsive, professional, and willing to help with setup, troubleshooting, and even custom guidance. Several merchants also mention that the app reduced fake or bot orders, lowered cancellations and returns, improved delivery confirmation, and saved time and effort. The main negative feedback centers on pricing and feature limitations. One reviewer says the app is expensive compared with alternatives and that marketing message pricing is misleading, while also noting missing automation features such as direct customization, automatic order tags, and automatic delivery notifications. Another negative review says abandoned cart recovery was not working. Despite these concerns, the overall sentiment is strongly favorable, with most users praising the app’s reliability, practical business impact, and the quality of customer support.
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ممتاز وبيوفر كتير علي صاحب البيزنس وتوفير وقت شكرا ليكو اكيد
So professional ساعدني كتير اتخلص من مشاكل ال cancellation مع العملا بعد الشحن سهل وبسيط زود كنير ف المبيعات عن طريق ال abandoned cart and cross selling طول الوقت بيتطور علشان يوصل لاحسن version تساعد التاجر والعميل مع بعض بالتوفيق والنجاح دايما يارب
**App Feedback and Key Issues** 1. **High Pricing:** The app is significantly more expensive compared to other competing apps in the market. 2. **Limited Customization:** Customization options are not available directly through the app. Instead, you have to contact customer support to request specific rules or restrictions, even though you have already paid for the service. 3. **Incorrect Marketing Message Pricing:** The app advertises the cost of marketing messages as **0.01**, but the actual cost is significantly higher, at approximately **0.07**. This discrepancy is misleading and should be clarified. 4. **Order Tags Restrictions:** Automatically adding tags to orders after performing certain actions is not supported, which limits workflow automation. 5. **Automatic Delivery Notifications:** Automatically sending delivery notifications is not supported, making it difficult to automate the customer communication process. Overall, the app is expensive compared to alternatives, offers limited customization, and lacks essential automation features. The pricing transparency and available functionality should be improved to provide better value for money.
Hi Bracelets.Egypt.Worldwide team, Thank you for the detailed feedback, and we're sorry your experience with Cartsaver wasn't what you expected. You used the app for only a few hours, which isn't enough time to see what it can do, and we'd love the chance to show you. Cartsaver is built to be self-optimized. Our goal is that you install it and it works for you automatically, without building rules and workflows by hand. It confirms CoD orders, recovers abandoned carts and sends order updates on WhatsApp, and it keeps improving its results based on your store's activity. That's why some settings aren't exposed as manual options. For anything specific to your store, our team configures it for you at no extra cost, so it's set up correctly from day one. On your other points: Pricing: There's a free plan, and paid plans start at $9.99/month. Cartsaver runs on the Official WhatsApp Business API, so messages come from your own verified number with Meta's deliverability and no risk of the number being banned. Marketing message pricing: The $0.01 shown on our pricing page is Cartsaver's fee per campaign message, and it's the only part you pay us. Each WhatsApp marketing message also carries Meta's own fee, which you pay directly to Meta on a pay-as-you-go basis, not to Cartsaver. To be clear, Meta doesn't offer marketing messages to Egypt at $0.01. Its rate there is several times higher, which is why the total per message comes to roughly the ~$0.07 you saw. We understand this wasn't clear enough, and we're updating our pricing page to show both fees. Order tags: Cartsaver already tagging orders plus it works with Shopify Flow, so orders can be tagged automatically based on Cartsaver actions and your custmization. Our team will gladly set this up with you. Delivery notifications: Cartsaver sends real-time order and shipment updates to your customers on WhatsApp and SMS automatically. Once an order is shipped, your customers receive its status and tracking link with no manual work, and stores using Bosta get updates straight from the shipment. If these didn't trigger during your first few hours, it's most likely because no orders had been shipped yet or a shipping setting was still pending. We'll gladly check it with you. We'd really like the chance to make this right. Please reach out to our support team and we'll get your store fully set up. Thank you again for the honest feedback. It helps us improve Cartsaver for every merchant. — The Cartsaver Team
Cartsaver has been a great addition to our store. It helped us recover abandoned carts and made WhatsApp order confirmations much smoother and easier for both our team and our customers. The app is simple to use and the setup was very straightforward. A special thank you to the Cartsaver team for being so helpful, responsive, and supportive whenever we needed anything. We really appreciate the great service and support!
CartSaver has been a great addition to our store's abandoned cart recovery strategy. The app works reliably and has helped us recover sales we would've otherwise lost. What really stands out is the support team — they're fast, responsive, and genuinely helpful whenever we've had questions or needed something adjusted. It's rare to get this level of hands-on support with an app at this price point. Highly recommend it for any Shopify store looking to recover abandoned carts without the hassle.
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