Rating

4.9

feedback

665

Reviews

chart

#423

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    32%
  • Less than a month
    25%
  • Less than a year
    27%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer support team, particularly highlighting individuals like Pankaj, Salaj, and Shalaj Jain for their prompt assistance and guidance. Users appreciate the quick resolution of issues, ease of installation, and the helpfulness of the support staff in setting up the app on their online stores. The app itself is praised for its functionality, especially in managing COD orders, partial payments, and reducing fake orders. However, there is one negative review mentioning issues with features not working and poor customer service.

Highlights

Positive customer support experience
Ease of installation and setup
Functionality for managing COD orders and partial payments
Quick issue resolution
Negative review mentioning issues with features and customer service

Rating Breakdown

  • 5
    98% (649 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 81% (540)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 14, 2025

Excellent support and onboarding experience

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2025

Best customer service I ever experienced. App is also well made and easy to navigate.

Store

Motsha

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Very supportive. Pankaj from COD King has cleared all my doubts.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Nice support by pankaj very fast response rate

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Super quick support!

Store

Klarity

Using app

42 minutes

Total reviews

3

Average rating

5.0

All reviews

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