Verify COD | COD to Prepaid
App to verify COD orders using SMS and Whatsapp
Rating
3.4
feedback
21
chart
#6,424
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
10%
-
Less than a month
33%
-
Less than a year
38%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users have praised the excellent customer support provided by the team, particularly mentioning Ayush, the founder of the app. Users have reported that their queries were resolved promptly and efficiently, with some even receiving calls from the support team to fix issues. The app has also been commended for its ease of use and effectiveness in reducing Return to Origin (RTO) rates for Cash on Delivery (COD) orders. Additionally, users have highlighted the app's ability to streamline the verification process for COD orders, saving time and effort. On the negative side, there are complaints about poor support from the team, unexpected charges, and issues with app functionality, such as the failure of test calls and unresponsive customer service regarding language options. Some users have also expressed dissatisfaction with the app's pricing structure and lack of flexibility in extending account balances.
Highlights
Review RSS Feed
All reviews
Sept. 15, 2022
FAKE APP. Does not send whatsapp or IVR Call. Will directly mark order verified. When you call on helpline number, some rude lady will say ayush the founder of app is dead. ITs a huge scam. Do not install
Aug. 31, 2024
Why app usage charges are added without my knowledge only from this month??? Onjection: COD Order Verify ₹2,554.53 1 Usage fee Why it was not added earlier last month and before. I am using this app more than a year? Why so? Kindly revert all the charges and recent recharge for the credit points as soon as possible.
Thank you for reaching out and for being a valued user of the COD Order Verify app over the past year. We sincerely apologise for any confusion caused by the recent usage charges. Our team will take a look and resolve this issue.
June 8, 2022
The support team is excellent and resolved all our queries on priority. We got a call from the team and they fixed my issues on the call - that hardly happens with any app provider. Ayush is the man! Great support.
June 1, 2022
Wonderful Customer support service and very easy to use. It has helped me to reduce my RTO by 20%. Absolutely loved it!
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