Verify COD | COD to Prepaid for Shopify

Verify COD | COD to Prepaid

App to verify COD orders using SMS and Whatsapp

Rating

3.7

feedback

19

Reviews

chart

#15,368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    37%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the excellent customer support provided by the team, particularly mentioning Ayush as being very supportive and resolving issues promptly. The app is also praised for its effectiveness in reducing workload, especially in verifying COD orders. Users find the features like IVR calls and customization options to be helpful and user-friendly. However, on the negative side, there are complaints about unexpected charges, poor support from the team, and issues with the app not working as expected. Some users also mentioned difficulties in getting responses from the support team and dissatisfaction with the app's functionality.

Highlights

Excellent customer support and prompt issue resolution
Effectiveness in reducing workload, especially in verifying COD orders
Complaints about unexpected charges and poor support from the team
Issues with app functionality and difficulties in getting responses from the support team
Praise for helpful features like IVR calls and customization options

Rating Breakdown

  • 5
    68% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    32% (6 ratings)

Reviews with Text

  • 100% (19)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 15, 2022

FAKE APP. Does not send whatsapp or IVR Call. Will directly mark order verified. When you call on helpline number, some rude lady will say ayush the founder of app is dead. ITs a huge scam. Do not install

Store

Oytra

Using app

7 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 31, 2024

Why app usage charges are added without my knowledge only from this month??? Onjection: COD Order Verify ₹2,554.53 1 Usage fee Why it was not added earlier last month and before. I am using this app more than a year? Why so? Kindly revert all the charges and recent recharge for the credit points as soon as possible.

Using app

About 2 years

Total reviews

7

Average rating

3.6

Developer Reply

Thank you for reaching out and for being a valued user of the COD Order Verify app over the past year. We sincerely apologise for any confusion caused by the recent usage charges. Our team will take a look and resolve this issue.

5 / 5 Share

June 8, 2022

The support team is excellent and resolved all our queries on priority. We got a call from the team and they fixed my issues on the call - that hardly happens with any app provider. Ayush is the man! Great support.

Store

PLAY

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2022

Wonderful Customer support service and very easy to use. It has helped me to reduce my RTO by 20%. Absolutely loved it!

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 8, 2022

poor support from the team. will make lot of false promises and multiple calls to convert you to a paid customer and post that they will just vanish.

Store

KikiBix

Using app

5 months

Total reviews

4

Average rating

3.8

Developer Reply

Mam we are looking into your query as it takes a little time to resolve technical problems. Allow us some time we will resolve your query.

All reviews

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