All reviews

Rating Breakdown

  • 5
    84% (53 ratings)
  • 4
    10% (6 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2024

Not had this app for long, but I'm very impressed with the features it has to offer. Even on the free plan. It's by far the best cashback app and I've spent a long time browsing different apps. Support is outstanding. Very quick and prompt responses and all my requests have been resolved effectively. This app deserves more than 5 stars. Try it now, you won't be disappointed.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

I wanted to express my sincere appreciation for the exceptional support we've received from your team. Your efforts have truly enhanced our experience with the platform. Using the wallet feature has been particularly beneficial for us in boosting sales and improving user engagement. Its ease of use and effectiveness have exceeded our expectations. Based on our positive experience, I would highly recommend WebPlanex to others looking to streamline operations and drive growth. Thank you once again for your continued support and for providing such a user-friendly and effective platform.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2024

Support is really great. They promptly reply to messages. App is also good and must have

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2024

User-friendly and reliable, I have been using it for a considerable time now.

Store

LORDLY

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

The webplanex team provides great support, and their app is easy to use, helping to increase sales. Best App for Support Cashback offers.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

This is a great feature to encourage account creation! Offering valuable information and store credit as incentives is a strong motivator for customers to sign up. This will likely lead to increased customer retention. Special thanks to Abdeali for his valuable advice and patience.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Best cashback wallet by webplenix. They never disappoint me.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2024

great app and powerful supporting, thx alot!!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Sarà un'app davvero utile per il cashback e l'aumento delle vendite. Facile da impostare e il supporto é fantastico. Consiglio al 100%

Store

Shoppa

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 24, 2024

Thank you for the support and the app. This is very helpful

Store

Greyon

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Good app ,very easy to use, Great customer support , backend team is available to support any query during the business hours.

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Wonderful app, I am thrilled to say that I have seen a sudden rise in orders once I installed this app.

Using app

11 days

Total reviews

5

Average rating

5.0

3 / 5 Share

May 24, 2024

***BEWARE*** I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right. They have this policy where you cannot change your plan for a month. 1. This makes no sense. 2. Even after a month when I am trying to downgrade it won't let me. When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that. I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company. Avoid this at all cost. ***changed my review to a 3 star because their customer service was responsive. But I am not sure If I can do business with them.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Merchant, Thank you for your feedback. We appreciate your loyalty and support for our app. We understand your concern about the app plan. However, we would like to explain why this is necessary and fair. Our app charges are based on the total number of monthly orders in your store. Merchants can downgrade their plan after one month, but not before. This policy helps us avoid order disruptions. Although the first month has passed, you benefited from an extra 15 days due to our free trial, giving you 45 days for the first-month plan. We had explained this in our email communication. We hope you understand our app charges and continue to use our app for your Customer loyalty needs. If you have any questions or concerns, please feel free to contact us at [email protected]. We are always happy to help. Thanks, Satish Product Lead - Webplanex

5 / 5 Share

May 10, 2024

Good support from Team of webplanex and this app is easy to use to boost more sales Using wallet feature, Liked it and highly recommended!

Store

GetZget

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2024

Amazing app!!! Great service given by the team. Easily accessible on all the queries raised to them. Highly recommended!!!!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 20, 2024

Avoid them - it's bullshit for 1 second I'm not talking undocumented - they first forced me to give a 5 star review through ugly methods. Before you install the program, search the name of other websites that have it installed - check their site in Google Page Speed - all of them have a serious problem of Uses deprecated APIs and their score is also broken and probably they don't even know it. . This program is a child's craft that you don't even have the option to change the photo and you have to email their support. Abdeali does its best to support, but the reality is that you can never fly with a bike. The answer you gave to my feedback: Your answer is completely illogical I am not a non-expert user and I can identify very well where the problem is. On the other hand, I don't have extra time to spend several days on a program, change its stupid style without any possibility and then delete it. It's a shame that you don't even admit your problems. I want you to go to the website of those who wrote reviews for you and check them too, they all have the exact same problem without exception. After deleting your program, this error was also resolved - I uninstalled and installed twice and 100 problems were from your program, and after checking other sites that use your program, my confidence became 1000%. Of course, the few days that I was in contact with your support made it clear to me that you are not able to solve the problems and since you have no authority over the program that you wrote yourself, it is possible that you even ordered this program from a third party. . The funny thing is that the error I got is also present in your demo version. At least you can make a cheerful apology for several hours of wasted customer time instead of justifying it. Your program is a child's craft

Using app

9 days

Total reviews

5

Average rating

3.4

Developer Reply

Dear Merchant, Thank you for your feedback. We appreciate your loyalty and support for our app. Our app has the "Built for Shopify" badge, and we have thoroughly tested all speed parameters for our theme elements. It does not affect the store speed at all. The issue you reported, as seen in the screenshot you submitted, is due to your theme's library files. We recommend checking other stores using the same theme, which experience similar speed issues. We have already explained this and provided example stores, but it seems there is still some confusion. The JS file you pointed out does not belong to Webplanex; it is a theme asset file. We hope this clarifies the situation. If you have any questions or concerns, please feel free to contact us at [email protected]. We are always happy to help. Thanks, Satish Product Lead - Webplanex

5 / 5 Share

May 8, 2024

I searching a website wallet now I got it wounderfull webplanex app it's working good and staff explanation step by step working good I suggest to everyone can use this app

Store

IBaza

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

The app has helped me alot in increasing customer experience and the team is really helpful as they made my experience much better by helping me out in making changes to my store for the app

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Store

Mora

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

I've been looking for a cashback app, and this is it, with the Built for Shopify logo, and the ability to contact the customer service department for feedback, thanks to Abdeali!

Using app

2 months

Total reviews

6

Average rating

4.7