Webplanex: Loyalty Wallet
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Really good and worth it product by web planex
I'm using their app in my shop, and it has been a great experience so far. Whenever I have issues or questions, their support team promptly assists me and resolves everything.
'm very impressed with the features it has to offer. The support team helped me with my request immediately.
I recently started using Webplanex: Cashback Wallet, and I must say, it's an excellent addition to my e-commerce platform. The integration process was smooth, and the user interface is intuitive, making it easy for both customers and administrators to navigate. What I love most about the Cashback Wallet is how customizable it is. I can set cashback rules that suit my business needs, and it gives customers a strong incentive to return and make more purchases. The reporting tools are robust, helping me track all cashback transactions in detail. It's really helped me boost customer engagement and retention. The support team at Webplanex is also top-notch. They were quick to respond to my queries and provided helpful solutions whenever needed. Overall, Webplanex: Cashback Wallet is an excellent tool that adds real value to my business. If you're looking for a reliable and flexible cashback solution, this is the one to go for!
I recently started my subscription and found the integration process to be incredibly user-friendly. However, during setup, I encountered a few areas where I needed clarification. I scheduled an appointment with their specialist, Abdeali, who walked me through everything step by step. He was thorough and patient, ensuring that I fully understood how to maximize the app's capabilities. I truly appreciate Abdeali’s time and expertise. Thank you!
Llevaba mucho tiempo buscando una app que hiciera todas estas cosas, y esta lo tiene todo. Me ha costado un poco configurarlo todo como yo quería pero desde la atención al cliente me han ayudado via whatsapp desde el primer día , seguro que ya no la desinstalamos nunca la aplicación porque además tiene un precio comedido
Abdeali help me a lot to understand the Help to undestand The app. He is really nice guy.
Very good, easy to use, good service
Highly recommended app for those who wants to give additional discount to their customers.
I'm very impressed with the features it has to offer. The support team helped me with my request immediately.
Ali from customer support of webplanex was extremely helpful in guiding me through the plugin installation and setup process. His expertise made the whole experience smooth and efficient.
The app is very useful,and great support team here,i really liked the service provided by them.very good app most recommended.
Support is really great. They promptly reply to messages. App is also good and must have
The webplanex team provides great support, and their app is easy to use, helping to increase sales. Best App for Support Cashback offers.
Sarà un'app davvero utile per il cashback e l'aumento delle vendite. Facile da impostare e il supporto é fantastico. Consiglio al 100%
The support is highly exceptional. The app is easy to use.
Good app ,very easy to use, Great customer support , backend team is available to support any query during the business hours.
***BEWARE*** I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right. They have this policy where you cannot change your plan for a month. 1. This makes no sense. 2. Even after a month when I am trying to downgrade it won't let me. When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that. I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company. Avoid this at all cost. ***changed my review to a 3 star because their customer service was responsive. But I am not sure If I can do business with them.
Dear Merchant, Thank you for your feedback. We appreciate your loyalty and support for our app. We understand your concern about the app plan. However, we would like to explain why this is necessary and fair. Our app charges are based on the total number of monthly orders in your store. Merchants can downgrade their plan after one month, but not before. This policy helps us avoid order disruptions. Although the first month has passed, you benefited from an extra 15 days due to our free trial, giving you 45 days for the first-month plan. We had explained this in our email communication. We hope you understand our app charges and continue to use our app for your Customer loyalty needs. If you have any questions or concerns, please feel free to contact us at [email protected]. We are always happy to help. Thanks, Satish Product Lead - Webplanex
Good support from Team of webplanex and this app is easy to use to boost more sales Using wallet feature, Liked it and highly recommended!
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