Sandee Rain Boutique review for CedCommerce Catch Integration

Feb. 6, 2024

A ripoff for small businesses. We have spent too much time and money getting 1000 products listed on Catch and while we get charged in USD $39-$49 each month for the products to sit in “processing” mode. Customer support is terrible and we are being refused a refund even though it’s not our fault the products are in processing mode for 2 months and we’ve never had them live on Catch. That’s their solution just cancel the app and move on? CedCommerce you should be ashamed you take our money and offer zero service or customer service. We want a refund because it doesn’t work!!! After 3 months back and forth we finally got a refund - but even that wasnt in full!! Also they made us remove our review (above) in order to get that refund and then short changed us. I am sure there would be more bad reviews here but they make merchants remove them to get a refund. The Shopify Support Team and Shopify Partners Team also refused to help, even though they agreed it was poor service, they refused to intervene. Shameful. BE WARNED. AVOID, AVOID, AVOID!