Rating
1.6
feedback
6
chart
#6,929
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to meet the needs of ecommerce sites with large inventories and its efficient support team that responds quickly to requests. Users also praise the app for solving navigation structure issues during migration and organizing collections into a category tree effectively. However, there are negative aspects highlighted in some reviews, such as poor customer service with delayed responses, issues with placing products into parent categories automatically, compatibility problems with all themes, and the app charging for bug fixes.
Highlights
Review RSS Feed
All reviews
Dec. 30, 2025
We are facing issue with app and I have sent several email to support but I didn't get any reply from support. Poor customer service.
Jan. 30, 2025
Jan. 11, 2020
**will charge you to fix the bugs in their app! **Does not automatically place product into the parent categories **does not work with all themes **customer service takes a day or 2 to get back to you
March 4, 2019
This application is really good, it meets the needs for ecommerce sites with a large inventory. The support team is very efficient and responds quickly to all requests. I highly recommend this application.
June 19, 2017
Great App! Not having the Category Tree in Shopify like we have had in our Xcart store was a major issue during our migration. The BTP app solved this and has allowed us to have a very similar navigation structure to our previous store. Support is top notch. Always quick to answer and address any issues that we have run across.
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