Categories by BTP
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to meet the needs of ecommerce sites with large inventories and its efficient support team that responds quickly to requests. Users also praise the app for solving navigation structure issues during migration and organizing collections effectively. However, on the negative side, some users have reported issues with customer service, mentioning delays in responses and being charged to fix bugs in the app. Additionally, there are complaints about the app not automatically placing products into parent categories and compatibility issues with all themes.
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We are facing issue with app and I have sent several email to support but I didn't get any reply from support. Poor customer service.
**will charge you to fix the bugs in their app! **Does not automatically place product into the parent categories **does not work with all themes **customer service takes a day or 2 to get back to you
This application is really good, it meets the needs for ecommerce sites with a large inventory. The support team is very efficient and responds quickly to all requests. I highly recommend this application.
Great App! Not having the Category Tree in Shopify like we have had in our Xcart store was a major issue during our migration. The BTP app solved this and has allowed us to have a very similar navigation structure to our previous store. Support is top notch. Always quick to answer and address any issues that we have run across.
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