Rating

4.4

feedback

30

Reviews

chart

#2,646

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    17%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the excellent customer support provided by Alex. Many users highlighted that the app does exactly what it promises, improving navigation and enhancing the user experience on their online stores. Alex, the developer, received high praise for being responsive, helpful, and going above and beyond to assist with any issues or customization needs. However, there were a few negative reviews mentioning issues with billing after uninstalling the app and some initial difficulties in setting up the breadcrumbs.

Highlights

Positive user experience and functionality
Excellent customer support from Alex
Issues with billing after uninstalling the app
Initial difficulties in setting up the breadcrumbs

Rating Breakdown

  • 5
    113% (34 ratings)
  • 4
    7% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2025

Great app, works very well and the support is excellent. Definately recommend!

Using app

About 1 month

Total reviews

7

Average rating

2.3

Developer Reply

Fantastic. Thank you for taking the time to leave a review of your experiences. I really appreciate it.

5 / 5 Share

April 22, 2025

Fantastic application. Does what it says it does. The developer was helpful and explained things in detail so we could have it set up according to our needs.

Using app

9 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Brilliant. Thank you very much. I appreciate your taking the time to let me know.

1 / 5 Share

April 5, 2025

The application continues to charge you even when you uninstall it.

Store

Ma boutique

Using app

2 months

Developer Reply

I'm honestly quite heartbroken to receive your unfair and factually incorrect review. In the 10 years I've been making my app, I've had half a dozen like this. They damage my app's reputation and they are wholly wrong: 1. You didn't contact support, but even after you left your review, I contacted you and gave you your money back, even though I was under no obligation to do so. You didn't reply. 2. My app does not bill you directly, only through Shopify. 3. Shopify bills you only for what you use, after you've used it. 4. You were billed for 3 months by Shopify because, after the 10 day free trial, you used the app for January, February and March. Shopify did their job exactly right, as they define in their App charges policy here: https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges I have no control over Shopify's billing policy and make every effort to make my app outstanding: recently it was awarded "Built for Shopify" status. Reviews like these destroy that reputation and they really hurt.

5 / 5 Share

Feb. 8, 2025

Alex was amazing, helped me with all my problems, couldn't recommend the app and customer service higher

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Brilliant. Thanks for the feedback. Best of luck with your store and please let me know if I can help again.

5 / 5 Share

Feb. 4, 2025

Great app, but better than the app, the customer support. Excelent service!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. I really appreciate your taking the time to leave a review. I will continue to concentrate on my app and supporting it.

All reviews

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