Rating

4.2

feedback

40

Reviews

chart

#2,634

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    12%
  • Less than a month
    50%
  • Less than a year
    22%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service provided by Alex and the app's effectiveness in improving breadcrumb navigation for SEO and user experience. Users appreciate the quick responses and helpful assistance from the support team. However, there are a few negative reviews mentioning issues with the app charging even after uninstallation, difficulties in setting up breadcrumbs, and concerns about canonical URLs affecting SEO.

Highlights

Excellent customer service and support from Alex
Effective in improving breadcrumb navigation for SEO and user experience
Quick responses and helpful assistance from the support team
Issues with app charging after uninstallation and difficulties in setup
Concerns about canonical URLs affecting SEO

Rating Breakdown

  • 5
    82% (33 ratings)
  • 4
    5% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2025

Fantastic application. Does what it says it does. The developer was helpful and explained things in detail so we could have it set up according to our needs.

Using app

--

Total reviews

3

Average rating

3.7

Developer Reply

Brilliant. Thank you very much. I appreciate your taking the time to let me know.

1 / 5 Share

April 5, 2025

The application continues to charge you even when you uninstall it.

Store

Ma boutique

Using app

2 months

Developer Reply

I'm honestly quite heartbroken to receive your unfair and factually incorrect review. In the 10 years I've been making my app, I've had half a dozen like this. They damage my app's reputation and they are wholly wrong: 1. You didn't contact support, but even after you left your review, I contacted you and gave you your money back, even though I was under no obligation to do so. You didn't reply. 2. My app does not bill you directly, only through Shopify. 3. Shopify bills you only for what you use, after you've used it. 4. You were billed for 3 months by Shopify because, after the 10 day free trial, you used the app for January, February and March. Shopify did their job exactly right, as they define in their App charges policy here: https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges I have no control over Shopify's billing policy and make every effort to make my app outstanding: recently it was awarded "Built for Shopify" status. Reviews like these destroy that reputation and they really hurt.

5 / 5 Share

Feb. 8, 2025

Alex was amazing, helped me with all my problems, couldn't recommend the app and customer service higher

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Brilliant. Thanks for the feedback. Best of luck with your store and please let me know if I can help again.

5 / 5 Share

Feb. 4, 2025

Great app, but better than the app, the customer support. Excelent service!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. I really appreciate your taking the time to leave a review. I will continue to concentrate on my app and supporting it.

5 / 5 Share

Nov. 22, 2024

I’ve had an excellent experience with this app. It works smoothly, and the support has been top-notch. I highly recommend it to anyone looking for a reliable and useful app. Thank you for your outstanding service!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. I really appreciate your positive feedback. Whenever there's a problem with my app, I make solving that my top priority. I can't promise to be perfect, but I will always root out my mistakes and fix them immediately.

All reviews

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