ChannelReply
View order info and answer messages from your helpdesk.
Rating
5.0
feedback
4
chart
#4,680
Reviews Over Time
App Ranking
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Less than an hour
25%
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25%
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Reviews Summary
The reviews for Channel Reply are overwhelmingly positive, with users praising its easy installation, straightforward setup, and seamless integration with multiple channels. Customers appreciate how the app helps them manage, track, and engage with their clients efficiently, saving them time and allowing them to focus on business growth. Users who have been using Channel Reply for years on other platforms are delighted to see it available for Shopify, completing the support system for their direct-to-consumer site.
Highlights
Rating Breakdown
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All reviews
July 6, 2021
I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.
July 6, 2021
Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!
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