ChannelReply for Shopify

ChannelReply

View order info and answer messages from your helpdesk.

Developer
View on App Store

Rating

5.0

feedback

3

Reviews

chart

#3,595

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for Channel Reply are overwhelmingly positive, with users praising its easy installation, straightforward setup, and seamless integration with multiple channels. Users appreciate how the app helps them manage, track, and engage with customers efficiently, saving them time and allowing them to focus on business growth. Channel Reply has been a valuable tool for users across different sales platforms, including Amazon, eBay, and now Shopify, completing the support puzzle for their businesses.

Highlights

Easy installation and setup
Seamless integration with multiple channels
Efficient customer management
Time-saving benefits
Support across different sales platforms

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 22, 2023

Very easy installation and straightforward setup. Great app!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2021

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

Using app

12 days

Total reviews

1

Average rating

5.0

All reviews

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