Rating

4.1

feedback

49

Reviews

chart

#2,127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    49%
  • Less than a year
    24%
  • More than a year
    8%

Reviews Summary

ChannelSale has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's compatibility with various marketplaces, excellent customer support, ease of use in integrating sales channels, and proactive team members. Users appreciate the streamlined operations and efficiency the app brings to their businesses. On the other hand, negative reviews mention issues with the app not working, poor customer service, challenges with integration, and discrepancies in pricing and features. Some users experienced difficulties in testing the app during the trial period and faced communication and organizational issues with the ChannelSale team.

Highlights

Positive aspects highlighted include the app's compatibility with various marketplaces, excellent customer support, ease of use in integrating sales channels, and proactive team members.
Negative reviews mention issues with the app not working, poor customer service, challenges with integration, and discrepancies in pricing and features.
Users appreciate the streamlined operations and efficiency the app brings to their businesses.
Some users experienced difficulties in testing the app during the trial period and faced communication and organizational issues with the ChannelSale team.

Rating Breakdown

  • 5
    80% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 19, 2024

ChannelSale has the best compatibility with all of the marketplaces I use. They also offer a managed service tier that costs just about the DIY packages from other competitors.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

All great support received from Channelsale team all the time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfillment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

April 19, 2024

App does not work. Customer service is terrible. Sharing private data required when you install the app to try. Waste of Time !

Store

DaRoAn

Using app

2 minutes

Total reviews

16

Average rating

2.0

Developer Reply

Dear DaRoAn, We are sincerely sorry to hear about your experience. As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public App. We informed you during your inquiry on call and emails that our Private App is not active since the time of transition to Shopify Public App that is fully active, hence at the start we informed you we cannot give you any surety of matching your requirement for utilizing Private App, and we would check and revert for this functionality, without any upfront payment. After checking with multiple teams we earlier sent you an email stating the Private App is not readily supported yet, requires developer updates and we opened a support ticket with Shopify team for providing information to proceed with next steps to reach compatibility. Our Shopify Public App is currently fully functional and active, but this is not what you require as you clearly stated. Again sorry we could not meet your requirement for Private App at this time, but in future as this functionality becomes available then we will be happy to provide it to you in case you may still require it on a free trial. Wish you the best. Thank you. ChannelSale team

5 / 5 Share

March 11, 2024

Excellent, no problems!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We are grateful for your kind appreciative words. We are happy diligently working towards next level growth for your business. ChannelSale team

All reviews

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