Rating

4.2

feedback

50

Reviews

chart

#2,571

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    48%
  • Less than a year
    24%
  • More than a year
    10%

Reviews Summary

ChannelSale has received mostly positive reviews from users who appreciate its ease of use, seamless integration with various marketplaces, and excellent customer support. Users have highlighted the platform's ability to streamline operations, connect with multiple sales channels, and provide valuable insights for business growth. However, there are a few negative reviews mentioning issues with pricing transparency, technical difficulties, and communication challenges with the support team. Overall, ChannelSale seems to be a reliable tool for ecommerce merchants looking to expand their reach and manage multiple sales channels efficiently.

Highlights

Ease of use and seamless integration with various marketplaces
Excellent customer support
Pricing transparency and technical difficulties
Communication challenges with support team
Valuable insights for business growth

Rating Breakdown

  • 5
    80% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

We've been using channelsale for almost a year now. We are using it to connect with Wayfair and the integration went smoothly. And channelsale support was pretty amazing in any given situation. We had some new requirements and they were able to get it done in a very short period of time as well

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

ChannelSale has the best compatibility with all of the marketplaces I use. They also offer a managed service tier that costs just about the DIY packages from other competitors.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the great review! Yes our inclusive managed services goal is for seamless transition during setup, and at next stage create win-win for all by focusing on your product sales growth utilizing best practice multi-channel strategies. Happy to assist anytime!

5 / 5 Share

July 25, 2024

All great support received from Channelsale team all the time.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review, we are in much gratitude to you!

5 / 5 Share

July 11, 2024

I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfillment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Its been our utmost pleasure to assist you since around a year. With your kind support we are indeed able to easily and quickly optimize product listings, and we ensure our software core processes for automated sync for orders, shipping tracking, inventory all work accurately as intended. It always makes us happy to hear from you to keep scaling up.

1 / 5 Share

April 19, 2024

App does not work. Customer service is terrible. Sharing private data required when you install the app to try. Waste of Time !

Store

DaRoAn

Using app

2 minutes

Total reviews

17

Average rating

1.9

Developer Reply

Dear DaRoAn, We are sincerely sorry to hear about your experience. As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public App. We informed you during your inquiry on call and emails that our Private App is not active since the time of transition to Shopify Public App that is fully active, hence at the start we informed you we cannot give you any surety of matching your requirement for utilizing Private App, and we would check and revert for this functionality, without any upfront payment. After checking with multiple teams we earlier sent you an email stating the Private App is not readily supported yet, requires developer updates and we opened a support ticket with Shopify team for providing information to proceed with next steps to reach compatibility. Our Shopify Public App is currently fully functional and active, but this is not what you require as you clearly stated. Again sorry we could not meet your requirement for Private App at this time, but in future as this functionality becomes available then we will be happy to provide it to you in case you may still require it on a free trial. Wish you the best. Thank you. ChannelSale team

All reviews

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