ChannelSale
Sync Shopify with Amazon, Ebay, Walmart, Wayfair, Etsy +More
Rating
4.2
feedback
50
chart
#2,912
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
48%
-
Less than a year
24%
-
More than a year
10%
Reviews Summary
ChannelSale has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's compatibility with various marketplaces, excellent customer support, ease of use in integrating sales channels, and proactive team members. Users appreciate the streamlined operations and efficiency the app brings to their businesses. On the other hand, negative reviews mention issues with the app not working as expected, poor customer service, challenges with pricing transparency, and difficulties in testing the integration during the trial period. Some users also expressed frustration with communication, lack of progress in listing products on marketplaces, and discrepancies between advertised features and actual performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 17, 2024
We've been using channelsale for almost a year now. We are using it to connect with Wayfair and the integration went smoothly. And channelsale support was pretty amazing in any given situation. We had some new requirements and they were able to get it done in a very short period of time as well
Aug. 19, 2024
ChannelSale has the best compatibility with all of the marketplaces I use. They also offer a managed service tier that costs just about the DIY packages from other competitors.
Thank you very much for the great review! Yes our inclusive managed services goal is for seamless transition during setup, and at next stage create win-win for all by focusing on your product sales growth utilizing best practice multi-channel strategies. Happy to assist anytime!
July 25, 2024
All great support received from Channelsale team all the time.
Thank you for the great review, we are in much gratitude to you!
July 11, 2024
I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfillment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.
Thank you for the wonderful review! Its been our utmost pleasure to assist you since around a year. With your kind support we are indeed able to easily and quickly optimize product listings, and we ensure our software core processes for automated sync for orders, shipping tracking, inventory all work accurately as intended. It always makes us happy to hear from you to keep scaling up.
April 19, 2024
App does not work. Customer service is terrible. Sharing private data required when you install the app to try. Waste of Time !
Dear DaRoAn, We are sincerely sorry to hear about your experience. As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public App. We informed you during your inquiry on call and emails that our Private App is not active since the time of transition to Shopify Public App that is fully active, hence at the start we informed you we cannot give you any surety of matching your requirement for utilizing Private App, and we would check and revert for this functionality, without any upfront payment. After checking with multiple teams we earlier sent you an email stating the Private App is not readily supported yet, requires developer updates and we opened a support ticket with Shopify team for providing information to proceed with next steps to reach compatibility. Our Shopify Public App is currently fully functional and active, but this is not what you require as you clearly stated. Again sorry we could not meet your requirement for Private App at this time, but in future as this functionality becomes available then we will be happy to provide it to you in case you may still require it on a free trial. Wish you the best. Thank you. ChannelSale team
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