Rating

4.4

feedback

22

Reviews

chart

#3,726

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    59%
  • More than a year
    14%

Reviews Summary

ChannelSale has received mixed reviews from users. Positive aspects highlighted include the app's ability to seamlessly connect Shopify stores with various marketplaces, proactive support from the account management team, and the ease of expanding product portfolios to multiple sales channels. Users appreciate the user-friendly interface, efficient order management, and the team's responsiveness to issues. However, negative feedback revolves around issues with the app not working as expected, poor customer service, and difficulties in testing the integration during the trial period. Some users experienced challenges with listing products on Amazon, communication issues, and lack of progress in resolving technical issues.

Highlights

Seamless integration with multiple marketplaces
Proactive and responsive support
User-friendly interface and efficient order management
Issues with app functionality and customer service
Challenges during the trial period and technical difficulties

Rating Breakdown

  • 5
    64% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (8 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 10, 2025

Working with ChannelSale has been great. They have been very thorough in helping with Product Pages and always going the extra mile. They even developed some special code to sync Newegg orders into our Shopify order number sequence. They've added keywords which has helped our sales tremendously. I love them!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Its been our utmost pleasure to assist your company since past 8 months. With your kind support we are indeed able to easily and quickly optimize product listings, and we ensure our software core processes for automated sync for orders, shipping tracking, inventory all work accurately as intended. It always makes us happy to hear from our dearly valued clients on scaling up!

5 / 5 Share

July 31, 2025

The ChannelSale platform has enabled us to seamlessly connect our Shopify store with marketplaces like Wayfair, Overstock, and Houzz for inventory and order management since February 2025. From the very beginning, the ChannelSale account management team has taken full ownership of the integration and ongoing operations, ensuring a smooth and efficient onboarding process. Their proactive support and consistent communication have made this multi-channel selling journey highly manageable and effect

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful for your kind words. Glad our software and services simplify managing your business. Receiving your support makes our team very happy and inspires us to strive for even greater success.

5 / 5 Share

Dec. 17, 2024

We've been using channelsale for almost a year now. We are using it to connect with Wayfair and the integration went smoothly. And channelsale support was pretty amazing in any given situation. We had some new requirements and they were able to get it done in a very short period of time as well

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review, it is our absolute pleasure to assist you, and we keep striving to improve and do better! Your support is most valuable for us, we love to keep hearing from you on next level growth.

5 / 5 Share

Aug. 19, 2024

ChannelSale has the best compatibility with all of the marketplaces I use. They also offer a managed service tier that costs just about the DIY packages from other competitors.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the great review! Yes our inclusive managed services goal is for seamless transition during setup, and at next stage create win-win for all by focusing on your product sales growth utilizing best practice multi-channel strategies. Happy to assist anytime!

5 / 5 Share

July 11, 2024

I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfillment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Its been our utmost pleasure to assist you since around a year. With your kind support we are indeed able to easily and quickly optimize product listings, and we ensure our software core processes for automated sync for orders, shipping tracking, inventory all work accurately as intended. It always makes us happy to hear from you to keep scaling up.

All reviews

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