ChannelUnity
Seamless marketplace integration for e-commerce growth
Rating
4.6
feedback
6
chart
#4,402
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
33%
Reviews Summary
The reviews for ChannelUnity are mostly positive, highlighting exceptional customer service and personalized support. Customers appreciate the quick responses and assistance provided by the support team, particularly mentioning individuals like Matt and Phil. The software is described as easy to use and meeting the specific business needs of users. However, there is a negative review that mentions issues with the complexity of the app for beginners, lack of detailed guidance, and delays in support responses. The reviewer suggests that beginners may need to consider hiring an expert to manage ChannelUnity effectively.
Highlights
Review RSS Feed
All reviews
Jan. 15, 2026
Highly recommend ChannelUnity for anyone looking for deep integration. We rely on it to bridge the gap between our marketplaces and our internal ERP, ensuring that our 3PLs get accurate order data instantly. The real-time sync for stock and tracking information is incredibly reliable.
May 8, 2024
We cannot emphasize enough how exceptional their service and follow-up are. The customer care provided is not only prompt but also personalized, ensuring that any concerns are addressed immediately. We wholeheartedly endorse ChannelUnity for your store as they have played a pivotal role in our remarkable achievements on various third-party marketplaces.
Aug. 7, 2018
Their service and follow up is stellar. The customer care was quick & personal, any issues were resolved immediately. We highly recommend ChannelUnity for your store. We have had great success with our 3rd party marketplaces thanks to them!
June 28, 2018
The support team here are some of the best I've ever worked with. Shout out to Matt and Phil especially, who have been on hand and answered all of my queries almost instantly. The software itself has been excellent so far. Easy to use and meets our exact business needs. Thanks guys!
June 26, 2018
I spoke with them at length explaining my business and they assured me that this program would work with my many requirements and complexity of my business. After a month of trying to get it to work and numerous issues they told me that it wasn't worth their time to get the kinks worked out because they wouldn't make enough money off of me and wanted me to pay them a fee of $500 to $1500 and at that point they would then make the software work the way it should! Are you kidding me!!!???
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more