ChannelUnity
Seamless marketplace integration for e-commerce growth
Rating
4.8
feedback
6
chart
#4,320
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
17%
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Less than a day
0%
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Less than a month
0%
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Less than a year
33%
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More than a year
50%
Reviews Summary
ChannelUnity is highly praised for its reliable and smooth platform that simplifies multi-channel selling for ecommerce merchants. Users appreciate the real-time sync for stock and tracking information, as well as the excellent customer support provided by Connie and Michael. The app has been instrumental in helping businesses achieve success on various third-party marketplaces. However, there are some negative reviews highlighting issues with complex setups, lack of beginner-friendly guidance, and delays in support responses. Some users have faced challenges with managing large product sets and dealing with marketplace-specific issues like listings getting flagged on eBay and difficulties with inventory management on Amazon.
Highlights
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All reviews
Jan. 21, 2026
We rely on ChannelUnity to sync our Amazon-held inventory across Shopify and our marketplace channels, with fulfilment handled via Amazon MCF, and it has been a very reliable solution for our business. The platform works smoothly and removes a lot of manual complexity from multi-channel selling. Support has been excellent - Connie and Michael are always responsive and quick to resolve any issues. Communication is clear and efficient, and we’re very happy with the service overall.
Jan. 15, 2026
Highly recommend ChannelUnity for anyone looking for deep integration. We rely on it to bridge the gap between our marketplaces and our internal ERP, ensuring that our 3PLs get accurate order data instantly. The real-time sync for stock and tracking information is incredibly reliable.
May 8, 2024
We cannot emphasize enough how exceptional their service and follow-up are. The customer care provided is not only prompt but also personalized, ensuring that any concerns are addressed immediately. We wholeheartedly endorse ChannelUnity for your store as they have played a pivotal role in our remarkable achievements on various third-party marketplaces.
Aug. 7, 2018
Their service and follow up is stellar. The customer care was quick & personal, any issues were resolved immediately. We highly recommend ChannelUnity for your store. We have had great success with our 3rd party marketplaces thanks to them!
June 26, 2018
I spoke with them at length explaining my business and they assured me that this program would work with my many requirements and complexity of my business. After a month of trying to get it to work and numerous issues they told me that it wasn't worth their time to get the kinks worked out because they wouldn't make enough money off of me and wanted me to pay them a fee of $500 to $1500 and at that point they would then make the software work the way it should! Are you kidding me!!!???
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