ChannelUnity
Marketplace integration: Shopify to B&Q eBay, Wayfair & more
Rating
4.3
feedback
17
chart
#3,091
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
6%
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Less than a day
0%
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Less than a month
6%
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Less than a year
35%
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More than a year
47%
Reviews Summary
Channel Unity has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Customers praise the exceptional service and personalized customer care provided by the team, highlighting prompt responses and effective solutions to any concerns. The app is commended for its ability to integrate products across multiple third-party marketplaces like Etsy, eBay, and Amazon seamlessly, with detailed customer support from Poppy, Emmet, Matt, and Phil. Users appreciate the system's functionality, including the manipulation of data with Meta Fields and the 'Tag Product fields' feature, which allows for data-rich product listings and efficient management of orders. However, there is a negative review mentioning a communication issue where the program did not meet the user's complex business requirements, leading to dissatisfaction and a proposed fee for additional services.
Highlights
Rating Breakdown
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All reviews
May 8, 2024
We cannot emphasize enough how exceptional their service and follow-up are. The customer care provided is not only prompt but also personalized, ensuring that any concerns are addressed immediately. We wholeheartedly endorse ChannelUnity for your store as they have played a pivotal role in our remarkable achievements on various third-party marketplaces.
Jan. 20, 2021
Absolutely Fantastic service! I have been using Channel Unity to integrate my POD and Physical Stock products to many different Etsy, eBay and Amazon channels for just over a year now and it has been great! I always receive prompt and detailed customer support along the way without any delay from Poppy and Emmet and they are always patient and informative with any questions I have now and again. Once you get your head around how the system manipulates data with the additional use of Meta Fields and their awesome 'Tag Product fields' feature you can start filling all the gaps for each marketplace giving you a serious advantage over other integration systems that only offer you options to fill the main sections. And usually if there are other options available you need to fill them in manually one by one. Channel unity gives you all the marketplace fields you need to make data rich product listings on all channels and with the use of the 'Tag product fields' feature you can build a tag to relate to data you need to be on a certain field in a marketplace and then add the tag in bulk to all the relevant Shopify listings within the Shopify bulk editor. This truly is a powerhouse system that is rock solid. It has never missed an order for me yet either, which is so important when you have multiple channels running. Keep up the great work guys!
Aug. 15, 2018
Matt at Channel Unity is professional and knows exactly what to do even with complicated tasks. I had great experience with this company and very satisfied with the results, I am now a monthly subscriber and appreciate the service, Thank You, Respectfully, Inna Gaker
Aug. 7, 2018
Their service and follow up is stellar. The customer care was quick & personal, any issues were resolved immediately. We highly recommend ChannelUnity for your store. We have had great success with our 3rd party marketplaces thanks to them!
June 28, 2018
The support team here are some of the best I've ever worked with. Shout out to Matt and Phil especially, who have been on hand and answered all of my queries almost instantly. The software itself has been excellent so far. Easy to use and meets our exact business needs. Thanks guys!
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