Charlie

The support team has been very helpful and consistently goes the extra mile to understand our setup and suggest practical solutions. We’re using Charlie to improve our order routing and reduce manual intervention, and their team has been responsive whenever we needed guidance. Looking forward to seeing how the product evolves.

Charlie is by far the easiest OMS we’ve worked with for Shopify. Setup takes minutes, and you can start routing orders across warehouses and stores right away based on complex rules. It’s also extremely reliable. Runs quietly in the background, no crashes, no maintenance needed. It helped us roll out ship-from-store while keeping full control on volumes and operations. Highly recommend for any brand managing multiple locations or looking to improve omnichannel fulfillment.

Charlie has been a great solution for managing our order routing between warehouse and stores. The setup was straightforward and the app works reliably in the background. It helped us streamline our omnichannel fulfillment and gives us much more flexibility in how we route orders. The team is also very responsive and helpful when needed.

We came to Charlie with a highly complex checkout customization request on an extremely tight deadline driven by regulatory requirements. Rocco and Youness understood our technical needs immediately and came back with a proposal that covered things we genuinely thought weren't possible. Custom checkout UI extensions, dynamic routing rules, and a consent flow built from scratch for our use case. The responsiveness and execution speed were outstanding. From first contact to a production-ready build took roughly 10 days, for a custom checkout extension on a Shopify Plus store processing significant volume. That's far beyond what we could have achieved in-house. If you have a complex shipping or order routing challenge, Charlie is the real deal.

The best app for routing management, takes 5 minutes to install, no complicated feature you just create rules and that’s it, no crash or support needed, I highly recommend it !

Charlie allowed us to roll out a new order routing strategy right before BFCM, with a level of speed and reliability we simply couldn’t have achieved otherwise.