Autochat Messaging Button for Shopify

Autochat Messaging Button

Start WhatsApp and FB Messenger Chats Directly from your Store

Rating

3.0

feedback

4

Reviews

chart

#10,069

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    25%

Reviews Summary

The app has received mixed reviews from users. Positive feedback includes the app's ability to keep customers connected with the store 24/7 and its ease of use. However, negative reviews mention issues with the app not working on the front page, leading to frustration and the need for uninstallation. Users have also expressed dissatisfaction with the slow response time and lack of effective support from the app's team.

Highlights

Positive feedback on keeping customers connected with the store
Ease of use
Issues with app not working on front page
Frustration leading to uninstallation
Dissatisfaction with support team

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2020

Awesome app would really recommend. Helps keep my customers connected with our store as well as being able to be there for our customers 24/7

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Excellent app. Works as expected with no issues at all. It has been a lifesaver! I must say that I have only tried Whatsapp.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are happy to be of help. If you face any problems in future, we are just an email away! :)

1 / 5 Share

Dec. 31, 2019

I have the same problem only work in the admin panel and not in the front page, need to be fixed. Uninstalling...

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

We regret the inconvenience and sincerely apologize for the same. There was a bug due to which the chat button was failing on certain websites. We have identified and fixed the issue now. Request you to give it one more try and let us know if you face any issue this time. We are able to seamlessly use the chat button on our test stores.

1 / 5 Share

Dec. 12, 2019

The app did not work. The wzp button is only displayed in the back admin and not in the front ... The support team does not attend quickly and does not provide a solution. I had to uninstall this app

Using app

21 days

Total reviews

4

Average rating

3.5

Developer Reply

We regret the inconvenience and sincerely apologize for the same. There was a bug due to which the chat button was failing on certain websites. We have identified and fixed the issue now. Request you to give it one more try and let us know if you face any issue this time. We are able to seamlessly use the chat button on our test stores.

All reviews

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