WhatsApp Marketing ‑ Chatarmin
The reviews for this Shopify App are quite polarized, with a mix of extremely negative and overwhelmingly positive feedback. On the negative side, users have reported experiencing bugs in the software, issues with customer service, and difficulties in canceling their subscription, leading to unauthorized charges. However, on the positive side, many users praise the app for its effectiveness in WhatsApp marketing, highlighting its importance in their CRM strategy and the significant ROI it has generated. Users also appreciate the team's fast and supportive customer service, as well as the tool's user-friendly dashboards and scalability for e-commerce businesses.
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Not only is their entire software extremely buggy and hasn’t improved after repeated service tickets with customer conversations disappearing, they also ignore you as soon as you want to cancel and will bill your credit card anyway. I had to contact my credit card company and report fraud to stop the charges. Really disappointing. Just use Klaviyo, their Whatsapp solution is much better. UPDATE: one of the cofounders also found my personal phone number and is now intimidating me via text because of this review.
Hi Sebastyan, danke für dein Feedback und deine Bewertung. Da wir alle wissen, wie die Zusammenarbeit am Anfang, währenddessen, sowie am Ende abgelaufen ist, sparen wir uns die Worte. Energy flows where Attention goes. Wir wünschen dir persönlich sowie beruflich nur das allerbeste. Gruß aus Wien, JM & Team
Starkes WhatsApp Marketing Tool, das kann was es soll. WhatsApp wird für uns als Supplement Brand zu einem immer wichtigeren Channel im CRM und ist da um zu bleiben. Danke an das Chatarmin Team für die angenehme Kommunikation + Zusammenarbeit!
Hi Team MOLEQLAR, danke für eure Unterstützung in frühen Zeiten. Wir freuen uns auf die gemeinsame Skalierung per WhatsApp und mit armincx. Gruß aus Wien, nach München, JM & Mannschaft
Echt een perfecte tool! in combinatie met hun CRM echt ideaal voor een perfecte klantbeleving en marketing tool. Goeie dashboards! een team ook wat echt wilt en meedenkt! Keep u the good work!!! A truly perfect tool! In combination with their CRM, it’s ideal for delivering an outstanding customer experience and a powerful marketing setup. Great dashboards, and a team that really wants to help and thinks along! Keep up the good work!!!
Hi guys, thanks for your trust. We migrated you from trengo achieving 70% full automation throughout all channels through our workflows and ai (draft) replies. This is one of the most-automated 9-figure-ecom-cases in the world, and we are gonna tell everyone soon. The best thing is: This is just the beginning, this is still #dayzero. Thanks for your trust! From Vienna, JM & Team
Best Whatsapp Tool on the market - our ROI speaks for itself. The team is fast, supporting and always there to help!
Hi Artur & Team, danke für den Review. Wir sind froh, die BRAUN BÜFFEL Digitalisierungs-Offensive 2025 und 2026 im CRM und Customer Success intensiv mit-unterstützen zu dürfen. Das ist erst der Anfang! Danke für euer Vertrauen. Aus Wien, JM & Team
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