Rating
4.6
feedback
10
chart
#3,857
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
10%
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Less than a month
0%
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Less than a year
60%
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More than a year
20%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of extremely negative and overwhelmingly positive feedback. On the negative side, users have reported experiencing bugs in the software that have not been resolved despite multiple service tickets. There are also complaints about difficulties in canceling the service, with some users claiming unauthorized charges on their credit cards. However, on the positive side, the app is praised for its effectiveness as a WhatsApp marketing tool, with users highlighting its importance in their CRM strategy and the significant ROI it has generated. The team behind the app is commended for their fast and supportive customer service, as well as their willingness to collaborate and provide assistance.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
Not only is their entire software extremely buggy and hasn’t improved after repeated service tickets with customer conversations disappearing, they also ignore you as soon as you want to cancel and will bill your credit card anyway. I had to contact my credit card company and report fraud to stop the charges. Really disappointing.
Dec. 22, 2025
Starkes WhatsApp Marketing Tool, das kann was es soll. WhatsApp wird für uns als Supplement Brand zu einem immer wichtigeren Channel im CRM und ist da um zu bleiben. Danke an das Chatarmin Team für die angenehme Kommunikation + Zusammenarbeit!
Dec. 10, 2025
Echt een perfecte tool! in combinatie met hun CRM echt ideaal voor een perfecte klantbeleving en marketing tool. Goeie dashboards! een team ook wat echt wilt en meedenkt! Keep u the good work!!! A truly perfect tool! In combination with their CRM, it’s ideal for delivering an outstanding customer experience and a powerful marketing setup. Great dashboards, and a team that really wants to help and thinks along! Keep up the good work!!!
Dec. 10, 2025
Best Whatsapp Tool on the market - our ROI speaks for itself. The team is fast, supporting and always there to help!
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