ChatBot by Text for Shopify

ChatBot by Text

Support Better and Sell More – Shopify App Store

Developer
View on App Store

Rating

4.5

feedback

3

Reviews

chart

#4,011

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The ChatBot app has received positive feedback for its customization and scalability features, with users praising its ability to personalize experiences across multiple country domains. Additionally, users find the app intuitive and easy to set up, with accurate AI-powered responses about products and offers. However, there is a negative review highlighting an issue with the app not working in a USA-based store due to traffic being blocked, preventing account creation.

Highlights

Customization and scalability
Intuitive setup
AI-powered responses
Technical issue with traffic blocking
Account creation problem

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 26, 2024

ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

July 2, 2024

Very intuitive and easy to set up. AI-powered bot answers accurately in most cases about our products and offers.

Store

RUPT

Using app

8 minutes

Total reviews

3

Average rating

5.0

1 / 5 Share

May 15, 2023

This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage. Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/

All reviews

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