ChatBot by Text
Support Better and Sell More – Shopify App Store
Rating
4.5
feedback
3
chart
#3,741
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
33%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The ChatBot app has received positive feedback for its customization and scalability, allowing users to personalize the experience across multiple country domains. Users find it intuitive and easy to set up, with accurate AI-powered responses regarding products and offers. However, there have been complaints about the app not functioning properly in certain regions, such as the USA, where traffic is blocked and account creation is not possible.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 26, 2024
ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.
July 2, 2024
Very intuitive and easy to set up. AI-powered bot answers accurately in most cases about our products and offers.
May 15, 2023
This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account.
We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage. Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/
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