ChatBot.com AI Bot Builder
The reviews show a strong split between a highly positive experience and a serious functional failure. On the positive side, one merchant praises the app for its customization and scalability, noting that it works well across 13 country domains and can be personalized by language, which suggests it is effective for international, multi-store setups. On the negative side, another merchant reports that the app did not work at all for their USA-based store because traffic was blocked and they could not create an account, indicating a critical access or onboarding issue that prevents basic use. Overall, the app appears to offer valuable flexibility when it works, but reliability and availability may be inconsistent for some users.
ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.
This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account.
We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage. Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/
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