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ChatBot by Text for Shopify

ChatBot by Text

Support customers using an AI bot with e-commerce features
Chat Customer order tracking Workflow automation Barcode scanning Order tracking apps
Developer
TEXT
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ChatBot by Text
Rating
3.0
Feedback
2
Reviews
Chart
#9,450
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The ChatBot app has received mixed reviews from users. On the positive side, users appreciate the app's customization and scalability features, allowing them to personalize the experience across multiple country domains. However, there are negative reviews highlighting issues with functionality, such as traffic being blocked and difficulties in creating an account.

Rating breakdown
5 50% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 50% (1)
Reviews with text
100% (2)
Review RSS feed
Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 50%
Less than a month 0%
Less than a year 0%
More than a year 50%
All reviews
5 / 5 Share
July 26, 2024

ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.

Store Using app Total reviews Average rating
Hairlust Over 1 year 2 4.5
1 / 5 Share
May 15, 2023

This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account.

Store Using app Total reviews Average rating
Nolle Trading LLC - OTX About 4 hours 1 1.0
Developer Reply

We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage. Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/

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