ChatBot.com AI Bot Builder for Shopify

ChatBot.com AI Bot Builder

Support customers using an AI bot with e-commerce features
Developer
Text
Rating
5.0
Feedback
2
Reviews
Chart
#6,623
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews show a strong split between a highly positive experience and a serious functional failure. On the positive side, one merchant praises the app for its customization and scalability, noting that it works well across 13 country domains and can be personalized by language, which suggests it is effective for international, multi-store setups. On the negative side, another merchant reports that the app did not work at all for their USA-based store because traffic was blocked and they could not create an account, indicating a critical access or onboarding issue that prevents basic use. Overall, the app appears to offer valuable flexibility when it works, but reliability and availability may be inconsistent for some users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 50%
Less than a month 0%
Less than a year 0%
More than a year 50%
All reviews
5 / 5 Share
July 26, 2024

ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the language.

Store Using app Total reviews Average rating
Hairlust Over 1 year 2 4.5
1 / 5 Share
May 15, 2023

This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account.

Store Using app Total reviews Average rating
Nolle Trading LLC - OTX About 4 hours 1 1.0
Developer Reply

We have identified that your account was created from a Russian IP address, and as a result, it has been blocked from further creation and usage. Please note that we suspended operations in Russia and Belarus in response to Russian aggression against Ukraine. More on that https://investor.livechat.com/investor-news/support-for-ukraine-update/

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