CB: Social Media Inbox+Support
Top-rated Omnichannel Messaging & Social Commerce Platform
Rating
5.0
feedback
10
chart
#3,641
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
30%
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Less than a day
0%
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Less than a month
40%
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Less than a year
20%
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More than a year
0%
Reviews Summary
Chat Breezes is highly praised by ecommerce merchants for its conversion-focused features and seamless integration with Shopify. Users appreciate the tagging system that helps prioritize important conversations, automation that speeds up the sales cycle, and the unprocessed folder feature that aids in organization. The app's deep integration with Shopify allows for syncing product catalogs, sharing product links through conversations, and viewing user order history directly within the app, making it incredibly efficient. Additionally, users highlight the user-friendly dashboard, detailed performance reports, and responsive support team that contribute to a positive user experience. Overall, Chat Breezes is described as a game-changer that simplifies managing multiple social media accounts and Shopify stores in one centralized hub.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 20, 2024
This all-in-one unified inbox is absolutely amazing. It has helped me quickly respond to customers from multiple social media platforms and having the Shopify integration is a game changer. Now I can connect my product catalog and recommend products based on individual use cases. I highly recommend Chat Breezes.
May 10, 2024
Chat Breezes goes beyond just handling inbound social media conversations; it's all about conversion. With features like tagging to prioritize important conversations and automation to fasten the sales cycle, it's helped me turn leads into loyal customers.
Absolutely! Unifying inbound social media conversations is just the beginning with Chat Breezes. We offer a range of features designed to help users prioritize important conversations, increase conversion rates, fast-track the sales cycle, and maintain strong connections with contacts. Thank you for recognizing the value our platform brings to turning leads into loyal customers!
May 7, 2024
A nice app that integrates well with Shopify and can greatly improve sales/lead generation. The team is responsive and the app is good and has a clean UI. I recommend it to anyone willing to boost their customer support and lead nurturing too!
We're thrilled to hear that Chat Breezes is helping you improve sales and lead generation through social media conversations! We couldn't agree more—being responsive to inbound social media conversations is crucial for making your brand stand out and ensuring your clients and prospects feel well taken care of. Thank you for recommending us to others who are looking to boost their customer support and lead nurturing. We're here to support you every step of the way! 🌟
May 7, 2024
The unprocessed folder feature in Chat Breezes is a lifesaver! It helps me keep track of conversations I've dealt with and those I haven't, making it easy to stay organized and ensure no message falls through the cracks.
We're thrilled to hear that you're finding the Unprocessed Folder feature in Chat Breezes so helpful! We're really proud of this feature too—it's designed to help teams effectively track which conversations have been taken care of and which ones still need attention, ensuring nothing falls through the cracks. Thank you for your feedback, and we're here to support your continued organization and success!
April 30, 2024
I can't recommend Chat Breezes enough for businesses!The automation feature has significantly increased my engagement rates on social media and provided valuable insights into my customers' preferences.Also, the user-friendly dashboard and detailed performance reports provide comprehensive insights into my online presence.
We're delighted to hear that Chat Breezes has made such a positive impact on your business! Conversations truly are key, and we're committed to ensuring that all your inbound conversations are unified, prioritized, and categorized effectively. Our automation feature is designed to increase response efficiency and provide valuable insights into your customers' preferences, helping to boost engagement rates on social media without burdening your team. Thank you for your recommendation, and we're here to support your business growth every step of the way!
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