CB: Social Media Inbox+Support
Top-rated Omnichannel Messaging & Social Commerce Platform
Rating
5.0
feedback
5
chart
#4,775
Reviews Over Time
App Ranking
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Reviews Summary
Chat Breezes is highly praised by ecommerce merchants for its excellent support, seamless integration with Shopify, and ability to streamline customer communications from multiple platforms into one inbox. Customers appreciate the automation rules and tags that make managing messages easier and the feature to integrate the Shopify catalog for direct product links. The app's clean UI and responsive team are also highlighted as positive aspects. However, some users express anticipation for future features like the Whatsapp Cloud API for connecting to multiple Whatsapp accounts. Overall, Chat Breezes is considered a game changer in simplifying customer support and lead generation for Shopify store owners.
Highlights
Rating Breakdown
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All reviews
Aug. 11, 2024
The support of Chat Breezes is great and responsive. Jason helped us resolve all the technical issues with detailed explanation. We have tested Chat Breezes that can integrate both Shopify and WooCommerce to quote the product catalog when replying message in various platforms. We can also view images and videos in Chat Breezes too. We don’t need to access different social media accounts or whatsapp separately, but can see all client messages in one single place at Chat Breezes. We look forward to the Whatsapp Cloud API that can let us connect to more than one Whatsapp account via QR Code. Great job !! Keep up the good work !!!
July 13, 2024
Facebook, Instagram, Linkedin,… As a Shopify owner I have way too many social media and messaging platforms to manage. Thankfully, I found Chat Breezes. Its platform links all of my customers’ communications into one inbox. Chat Breezes automation rules and tags do all of the heavy lifting for me to stay on top of my messages. Tags help me to categorize my messages. Automation rules do the work for me. With them I can: send automatic replies, mark conversations done, or reply to comments. If making my life easier wasn’t enough with the ability to integrate my Shopify catalog, it can increase my sales by offering direct links to the products my customers are looking for. As a satisfied customer I recommend you give them a try, I have found their customer support to be responsive in helping me to get my site up and running in no time.
June 20, 2024
This all-in-one unified inbox is absolutely amazing. It has helped me quickly respond to customers from multiple social media platforms and having the Shopify integration is a game changer. Now I can connect my product catalog and recommend products based on individual use cases. I highly recommend Chat Breezes.
May 7, 2024
A nice app that integrates well with Shopify and can greatly improve sales/lead generation. The team is responsive and the app is good and has a clean UI. I recommend it to anyone willing to boost their customer support and lead nurturing too!
We're thrilled to hear that Chat Breezes is helping you improve sales and lead generation through social media conversations! We couldn't agree more—being responsive to inbound social media conversations is crucial for making your brand stand out and ensuring your clients and prospects feel well taken care of. Thank you for recommending us to others who are looking to boost their customer support and lead nurturing. We're here to support you every step of the way! 🌟
April 30, 2024
A game changer. Having to juggle client messages from many social media accounts, as well as Shopify stores was becoming nightmare. Conversations were missed, and it felt like we were going to need to hire a new team just to cope with the different account. Then in came ChatBreezes. No more jumping between tabs, signing in and out - as it is all in one place. 1 Hub to rule them all. Loving the progress of updates too. Defo gets my 5stars
Thank you for your glowing review! We're thrilled to hear that ChatBreezes has been a game-changer for managing your client messages and Shopify stores. Your feedback is invaluable, and we're committed to continually improving and adding new features based on users' input. Don't hesitate to check out our public roadmap to see what's in store. We truly appreciate your support and look forward to serving you even better in the future! 🚀
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