Rating
3.0
feedback
2
chart
#19,553
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are polarized, with one user expressing extreme dissatisfaction due to constant app restarts and hindrance to work. On the other hand, another user is highly satisfied, praising the app for its integration with WhatsApp for customer communication and the exceptional support team. The app seems to have a significant impact on customer communication and support, with one user highlighting its essential nature for Shopify stores using WhatsApp. However, the negative review raises concerns about the app's stability and lack of continuous testing.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 5, 2022
Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps
Thank you for your review and sorry to hear that. The issue you experienced is easily solved by contacting us. We are using the same phone number you entered for store contact. Sometimes this number having problems (country codes, '+' sings etc.) Can you please reach us vie email or our whatsapp line. So we can make it work together. Gracias por su comentario y lamento escuchar eso. El problema que experimentó se resuelve fácilmente comunicándose con nosotros. Estamos usando el mismo número de teléfono que ingresó para el contacto de la tienda. A veces, este número tiene problemas (códigos de país, '+' canta, etc.) ¿Puede comunicarse con nosotros a través del correo electrónico o nuestra línea de whatsapp? Para que podamos hacerlo funcionar juntos.
March 18, 2021
I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!
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