My Store review for Chative ‑ Live chat & Chatbot
Jan. 18, 2024
Excellent customer service. Every time I have a problem, I open send live messages to them and quickly get someone to help (especially thank Ly) most times. The customization suits my site. My only suggestion would be to allow the Track Order to appear in the live chat. Other than that, I think it’s great.
Store
My Store
Using app
3 days
Hey there, We're so happy to hear that the assistance was helpful for you. We'll make sure to pass along your kind words to Ly. We'll also forward your suggestion to our product team. We would love to keep the feedback coming - it really helps us prioritize what to build next. If you ever need further support, don't hesitate to reach out. We're all ears. Cheers, Chative.IO Team
Omni-channel messaging platform, live chat, order management