Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

WhatsApp Chat, Auto Cart Recovery and more for Shopify Store

Rating

4.9

feedback

257

Reviews

chart

#1,397

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    5%
  • Less than a year
    9%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent customer service, quick response times, and problem-solving capabilities. Many users highlight the effectiveness of the app in recovering abandoned carts, improving customer engagement, and streamlining communication on WhatsApp. The support team is commended for being responsive, knowledgeable, and helpful, making the overall experience smooth and efficient. Users also appreciate the app's user-friendly interface, cost-effectiveness, and the variety of features it offers, such as automated messages, order confirmations, and broadcast capabilities. However, there are a few reviews mentioning issues with billing, but these seem to be isolated incidents amidst a sea of positive feedback.

Highlights

Excellent customer service and support
Effective in recovering abandoned carts and improving customer engagement
User-friendly interface and cost-effective pricing
Variety of features for automated messages and order confirmations
Isolated incidents of billing issues

Rating Breakdown

  • 5
    21% (54 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Good service provider. Great Customer Service and they can reply in short time. They always can solve the problems I encountered. Highly recommended.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!

Store

Appa

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 13, 2025

they charged us without using

Using app

2 months

Total reviews

3

Average rating

1.0

5 / 5 Share

Nov. 7, 2025

excelente el servicio, me ayudo demasiado

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

great app, better then all other apps in markets.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more