Ctx: WhatsApp Chat + Marketing
Support chat, automation, marketing & more with WhatsApp API
Rating
4.9
feedback
248
chart
#1,059
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
2%
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Less than a month
6%
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Less than a year
12%
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More than a year
6%
Reviews Summary
The Shopify App for WhatsApp marketing and automation has received overwhelmingly positive reviews from users. Customers appreciate the smooth setup process, the helpful WhatsApp API integration for broadcast messages and notifications, and the excellent support team that is quick to respond and resolve any issues. Users highlight the app's intuitive design, efficient customer communication, and the significant improvement in response time. The app is praised for its features like order confirmation messages, abandoned cart recovery, and broadcast capabilities. However, there was one negative review mentioning unauthorized charges.
Highlights
Review RSS Feed
All reviews
March 16, 2026
The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing. Highly recommended.
Feb. 18, 2026
We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!
Feb. 12, 2026
I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.
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