Ctx: WhatsApp Chat + Marketing
WhatsApp Chat, Auto Cart Recovery and more for Shopify Store
Rating
4.9
feedback
261
chart
#1,559
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
5%
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Less than a year
8%
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More than a year
6%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in recovering abandoned carts, improving customer communication through WhatsApp, and providing excellent customer support. Users appreciate the ease of use, user-friendly interface, and the various features like automated responses, order confirmations, and broadcast capabilities. The support team is highlighted as responsive, knowledgeable, and helpful, with users mentioning that they received prompt assistance in resolving any issues. However, there was one negative review mentioning a charge without usage, which could be an area for improvement in terms of billing transparency.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!
Oct. 15, 2025
Despite a fairly difficult start with CTX (Meta banned my account just after the integration, not CTX fault ..) the support team has been very responsive and helped me through the process of setting up and fixing a few things here and there. I haven't yet seen the return of the app, it's only been a couple of weeks, but I have friends who have been using for over a year and can't recommend enough. Give it a go, I am sure you won't be disappointed.
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