Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API

Rating

4.9

feedback

255

Reviews

chart

#1,070

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    6%
  • Less than a year
    10%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its functionality for order confirmation, abandoned cart recovery, and broadcast messages. The customer service is highlighted as exceptional, with quick responses and effective problem-solving. Users appreciate the app's ease of use, user-friendly interface, and the ability to customize messages with photos and videos. The support team is commended for being responsive, patient, and professional, guiding users through setup and resolving any issues promptly. Some users mention that the app has helped boost sales and improve customer satisfaction, making it a valuable addition to their business operations.

Highlights

Positive feedback on app functionality for order confirmation, abandoned cart recovery, and broadcast messages
Exceptional customer service with quick responses and effective problem-solving
Ease of use and user-friendly interface, ability to customize messages with photos and videos
Support team praised for being responsive, patient, and professional
App's contribution to boosting sales and improving customer satisfaction

Rating Breakdown

  • 5
    23% (58 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (57)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 12, 2026

I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

the app is great, I use it for order confirmation WhatsApp msgs, abandont cart recovery msgs and broadcast. additionally, the customer service is super fast and convenient

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Good service provider. Great Customer Service and they can reply in short time. They always can solve the problems I encountered. Highly recommended.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!

Store

Appa

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 13, 2025

they charged us without using

Using app

2 months

Total reviews

3

Average rating

1.0

All reviews

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