Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API

Rating

4.9

feedback

249

Reviews

chart

#1,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    6%
  • Less than a year
    11%
  • More than a year
    6%

Reviews Summary

The reviews for the Ctx: WhatsApp Chat + Marketing app are overwhelmingly positive, highlighting exceptional customer support, ease of use, and effectiveness in streamlining WhatsApp communication and marketing. Users appreciate the app's features such as order confirmation, abandoned cart recovery, and broadcast capabilities. The support team is praised for being responsive, knowledgeable, and helpful, making a significant difference in the overall experience. However, there are a few mentions of initial difficulties with setup and one user who mentioned being charged without using the app.

Highlights

Exceptional customer support and responsiveness
Effective in streamlining WhatsApp communication and marketing
Ease of use and valuable features like order confirmation and abandoned cart recovery
Positive impact on customer engagement and sales
Some users experienced initial difficulties with setup and one user mentioned being charged without using the app

Rating Breakdown

  • 5
    24% (59 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (58)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 18, 2026

We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!

Store

Tunivo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

the app is great, I use it for order confirmation WhatsApp msgs, abandont cart recovery msgs and broadcast. additionally, the customer service is super fast and convenient

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Good service provider. Great Customer Service and they can reply in short time. They always can solve the problems I encountered. Highly recommended.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!

Store

Appa

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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