Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API
Rating
4.9
Feedback
255
Reviews
Chart
#1,514
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the CTX Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the app's effectiveness in recovering abandoned carts, improving sales, and streamlining customer communication through WhatsApp marketing. The setup process is described as straightforward, with well-designed features that work reliably. The team is praised for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. Overall, the app is recommended for its user-friendly interface, automation capabilities, and cost-effectiveness compared to other similar apps.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 2%
Less than a month 7%
Less than a year 14%
More than a year 8%
All reviews
5 / 5 Share
Sept. 5, 2026

Team is very helpful. Solved my issue. Thank you so much

Store Using app Total reviews Average rating
Pure Panda Almost 4 years 4 5.0
5 / 5 Share
Aug. 21, 2026

I started using CTX to send automated messages for abandoned checkouts and I am so happy with the results! We already started recovering abandoned checkouts and increasing our sales. Highly recommend!

Store Using app Total reviews Average rating
Pandora Egypt 8 months 2 5.0
5 / 5 Share
Aug. 13, 2026

Chatix has been a great addition to our Shopify store. Everything feels well-designed, smooth, and professional. The setup was straightforward, the features work reliably, and the overall experience has been excellent. The team is also very responsive and helpful whenever we need assistance. Highly recommended for Shopify stores looking for a reliable live chat and WhatsApp marketing solution.

Store Using app Total reviews Average rating
GLOW55 3 months 3 5.0
5 / 5 Share
July 6, 2026

Very nice support and customer service even I have some customize request

Store Using app Total reviews Average rating
Gourami Over 1 year 19 5.0
5 / 5 Share
June 22, 2026

I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)

Store Using app Total reviews Average rating
MODERN LIFE 5 months 1 5.0

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