Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API

Rating

4.9

feedback

244

Reviews

chart

#1,874

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    7%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The Shopify App for WhatsApp marketing and automation has received overwhelmingly positive reviews from users. Customers praise the app for its smooth setup process, helpful WhatsApp API integration for broadcast messages and automated notifications, and excellent customer service. The support team is highlighted for being responsive, patient, and proactive in resolving any issues. Users appreciate the intuitive design, efficient customer engagement, and the app's impact on streamlining WhatsApp marketing and communication. Some users also mention the affordability of the app compared to competitors and the continuous improvement based on user feedback. However, there are a few mentions of billing issues, but these are overshadowed by the app's overall positive impact on businesses.

Highlights

Smooth setup process and helpful WhatsApp API integration
Excellent customer service and responsive support team
Intuitive design and efficient customer engagement
Affordability and continuous improvement based on user feedback
Billing issues mentioned by a few users

Rating Breakdown

  • 5
    25% (62 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (61)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2026

好用

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Amazing, love the features and the quick consumer service!

Store

Nemuri

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!

Store

Tunivo

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I’ve been using Ctx: WhatsApp Chat + Marketing and it has been a complete game changer for my business. The platform makes managing WhatsApp conversations, customer engagement, and marketing campaigns so seamless and efficient. What I appreciate most is how intuitive and well-designed everything is — from chat organisation to automation and broadcast features. It has definitely improved our response time and helped us communicate more professionally with customers. On top of that, the support team has been outstanding. They are responsive, patient, and genuinely helpful whenever we have questions or need assistance. It’s rare to find such strong customer support these days, and it really makes a difference. Highly recommended for any business looking to streamline WhatsApp marketing and customer communication.

Using app

7 months

Total reviews

2

Average rating

5.0

All reviews

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