Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API
Rating
4.9
Feedback
214
Reviews
Chart
#1,637
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the quick response to queries, helpfulness in resolving issues, and going above and beyond to assist, even outside regular business hours. The app itself was commended for its functionality in improving conversions, automations, and order recovery. Users found it easy to set up and customize, with features like WhatsApp marketing, abandoned cart recovery, and broadcast messages being particularly effective. Overall, users highly recommended the app for its user-friendly interface, reliable performance, and exceptional customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 2%
Less than a month 8%
Less than a year 16%
More than a year 8%
All reviews
5 / 5 Share
Aug. 13, 2026

Chatix has been a great addition to our Shopify store. Everything feels well-designed, smooth, and professional. The setup was straightforward, the features work reliably, and the overall experience has been excellent. The team is also very responsive and helpful whenever we need assistance. Highly recommended for Shopify stores looking for a reliable live chat and WhatsApp marketing solution.

Store Using app Total reviews Average rating
GLOW55 3 months 3 5.0
5 / 5 Share
July 6, 2026

Very nice support and customer service even I have some customize request

Store Using app Total reviews Average rating
Gourami Over 1 year 19 5.0
5 / 5 Share
June 22, 2026

I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)

Store Using app Total reviews Average rating
MODERN LIFE 5 months 1 5.0
5 / 5 Share
June 22, 2026

The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.

Store Using app Total reviews Average rating
5 / 5 Share
June 21, 2026

Store Using app Total reviews Average rating
Jerseybazaar 3 months 1 5.0

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