Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API

Rating

4.9

feedback

246

Reviews

chart

#1,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    7%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for the Ctx: WhatsApp Chat + Marketing app are overwhelmingly positive, with users praising its functionality, customer service, and effectiveness in recovering sales. Many users highlighted the smooth setup process, the helpful WhatsApp API integration for marketing and automation, and the excellent support team that quickly resolves any issues. Users also appreciated the app's features for order confirmation, abandoned cart recovery, and broadcast messages. However, there were a few users who mentioned being charged without using the app, which was a negative experience for them. Overall, the app is highly recommended for businesses looking to streamline WhatsApp marketing and customer communication, with users emphasizing its user-friendly interface and exceptional customer support.

Highlights

Positive reviews highlighting functionality, customer service, and effectiveness in recovering sales
Smooth setup process and helpful WhatsApp API integration for marketing and automation
Excellent support team that quickly resolves issues
Features for order confirmation, abandoned cart recovery, and broadcast messages
Negative experience of being charged without using the app

Rating Breakdown

  • 5
    26% (63 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (62)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 18, 2026

This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

好用

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

The app works very well for WhatsApp marketing and automation. The setup was smooth and the WhatsApp API integration is very helpful for sending broadcast messages and automated notifications. I also want to highlight the excellent support team. When I faced an issue with message sending, their technical support responded quickly, identified the API issue, and fixed it within a short time. Great support and a very useful app for stores that want to use WhatsApp for customer communication and marketing. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Amazing, love the features and the quick consumer service!

Store

Nemuri

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

We got some exceptional support from these guys for the setup of the account, and they are very open to make the app better and listen to my suggestions. Thanks so much for the support and I highly recommend the app!

Store

Tunivo

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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