Ctx: WhatsApp Chat + Marketing
The reviews for the Ctx: WhatsApp Chat + Marketing Shopify App are overwhelmingly positive, highlighting the exceptional customer support, ease of use, and effectiveness in boosting sales and customer engagement. Users appreciate the app's features such as automated messages, abandoned cart recovery, and broadcast capabilities. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist users with setup and troubleshooting. Some users mentioned that the app has been a game-changer for their business, streamlining WhatsApp marketing and improving customer communication. However, there were a few mentions of initial setup challenges and billing issues.
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I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.
Very supportive team and good service. Still trying it out but very helpful
Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it
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