Ctx: WhatsApp Chat + Marketing
The Chatix app for Shopify has received overwhelmingly positive reviews from users. Merchants appreciate the well-designed interface, smooth functionality, and professional features that make it easy to set up and use. The customer service and support team are highlighted as responsive, helpful, and patient, providing assistance promptly whenever needed. Users have reported increased conversions, improved customer communication, and successful order recoveries with the app. The WhatsApp marketing and automation features are praised for being effective and user-friendly. However, there was one negative review mentioning unauthorized charges.
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Team is very helpful. Solved my issue
I started using CTX to send automated messages for abandoned checkouts and I am so happy with the results! We already started recovering abandoned checkouts and increasing our sales. Highly recommend!
Chatix has been a great addition to our Shopify store. Everything feels well-designed, smooth, and professional. The setup was straightforward, the features work reliably, and the overall experience has been excellent. The team is also very responsive and helpful whenever we need assistance. Highly recommended for Shopify stores looking for a reliable live chat and WhatsApp marketing solution.
Very nice support and customer service even I have some customize request
I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
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