Chatmatic for Shopify

Chatmatic

AI chat with seamless WhatsApp integration & customization

View on App Store

Rating

5.0

feedback

5

Reviews

chart

#4,457

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Merchants are overwhelmingly positive about this app, giving it a perfect 5-star rating. They praise its scalability, real-time analytics, and AI capabilities for handling inquiries effectively. The ability to transition from AI to human chat seamlessly is highlighted as a valuable feature that enhances customer interaction and satisfaction. Merchants mention that the app has transformed their customer service and improved customer engagement significantly.

Highlights

Scalability and AI capabilities
Real-time analytics and customer insights
Seamless transition to human chat
Enhanced customer interaction
Improved customer engagement

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 27, 2024

I'm impressed by how this app scales with our needs! From small inquiries to complex issues, the AI handles it all beautifully. The real-time analytics let us track what our customers want most. A fantastic tool for any shop, big or small!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Fantastic app for enhancing customer interaction! The real-time analytics dashboard provides insights we’ve never had before. Our customer satisfaction has skyrocketed!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

This chat app exceeded my expectations! It’s incredibly scalable and easy to implement. The AI is spot-on, and the option to connect with a human when needed is a fantastic feature.

Store

MD Mart

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Exceptional customer engagement tool! The AI is intelligent and reflects our brand’s personality seamlessly. Plus, the ability to transition to a human chat is invaluable for tricky questions. Our customers have noticed the difference!

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 25, 2024

This app transformed our customer service! The AI responses are quick and perfectly reflect our brand. The seamless switch to human chat makes every interaction smooth and satisfying.

Using app

1 day

Total reviews

5

Average rating

4.2

All reviews

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