Chattly | Customer Chatbot AI for Shopify

Chattly | Customer Chatbot AI

Chattly | AI-Powered Customer Support | Available on Shopify

Rating

5.0

feedback

7

Reviews

chart

#3,111

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    57%
  • Less than a day
    29%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Chattly, the Shopify App, has received outstanding reviews from users, with a consistent 5-star rating. Users praise its round-the-clock support, prompt and helpful responses even outside business hours, and its AI-powered capabilities that have transformed customer support experiences. The app has significantly boosted customer satisfaction, engagement, and problem resolution. Users appreciate the ease of integrating their own FAQs, leading to smoother support processes and instant customer assistance. Additionally, the ability to customize the tone of voice and receive product recommendations based on customer queries has been highlighted as valuable features. Chattly is commended for its scalability, handling both a few chats and hundreds a day seamlessly, making it a reliable and fast solution for businesses.

Highlights

Round-the-clock support and prompt responses
AI-powered capabilities and transformation of customer support
Ease of integrating FAQs and instant customer assistance
Customization of tone of voice and product recommendations
Scalability and reliability for growing businesses

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Chattly is super easy to customize. We matched the chat window to our brand colors and even set an avatar that reflects our company vibe. The premium themes are a great touch for creating a unique experience

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2025

Chattly has transformed our customer support! Instant AI responses, personalized product recommendations, and customizable chat features have made a huge difference. Highly recommend!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2025

Chattly has been a reliable partner in providing round-the-clock support. Even outside business hours, our customers receive prompt, helpful replies. It’s a must-have for any business serious about customer service!

Using app

1 minute

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2025

"Chattly has completely transformed our customer support experience! The AI-powered responses are instant and accurate, helping our customers 24/7. We’ve seen a significant boost in satisfaction and faster problem resolution. Highly recommend!"

Using app

1 minute

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

Since integrating Chattly , we've noticed a big increase in customer engagement. The AI responses arEngageme. recommended

Using app

4 minutes

Total reviews

2

Average rating

5.0

All reviews

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