Chattly | Customer Chatbot AI
Chattly | AI-Powered Customer Support | Available on Shopify
Rating
1.0
feedback
2
chart
#17,401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The app received negative reviews for recommending irrelevant products to customers and struggling with handling detailed inquiries beyond basic questions. Users disabled the AI feature due to it feeling spammy and not being suitable for businesses with advanced support needs.
Highlights
Review RSS Feed
All reviews
May 6, 2025
The AI kept recommending irrelevant products to our customers, which made the experience feel spammy. We ended up disabling that feature because it was doing more harm than good.
April 24, 2025
We added our own FAQs hoping it would handle detailed inquiries better, but it struggled with anything outside of super basic questions. It’s not ready for businesses with more advanced support needs
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more