Rating

3.9

feedback

4

Reviews

chart

#4,195

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    25%
  • Less than a month
    0%
  • Less than a year
    25%
  • More than a year
    25%

Reviews Summary

The reviews for the Checkout Bear app are mixed, with both positive and negative feedback. Positive aspects include quick and helpful customer service, reasonable pricing compared to other apps, and a user-friendly interface. However, negative themes include issues with functionality, lack of support responsiveness, and high charges exceeding the maximum monthly fee. Some users also mentioned that certain functions only work for Shopify Plus users.

Highlights

Quick and helpful customer service
Issues with functionality
Reasonable pricing compared to other apps
Lack of support responsiveness
High charges exceeding the maximum monthly fee

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 11, 2024

Absolute rubbish! Most functions only work for Shopify Plus, and those that are available do not work!

Using app

18 minutes

Total reviews

28

Average rating

2.1

Developer Reply

Hi XBody team, I'm Aaron from the Checkout Bear team. Checkout Bear is an app built off the Shopify Checkout Extensibility capabilities that were only allowed for Plus users until recently. Shopify released a very limited capability set to Non-Plus plans, and in the near future will open all these features to everyone. We decided to open the capabilities that Shopify allowed us to to all users so they can benefit from the functionalities on the Order and Thank You Page. Once Shopify opens all functionalities you will benefit from what Plus stores can use today. This app is completely free for all non Plus users and can only help serve your Checkout experience to be more interactive. Please reach out to me at aharon@apphub.com, I will be happy to help you with the Checkout Bear set up on the relevant pages.

5 / 5 Share

April 16, 2024

We have been using Checkout Bear for a while now and the customer service has always been very quick and helpful and resolved our issues. The app is reasonable compared to other apps that charge a ton, and it gives us a lot of great options to extend our checkout!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Our team is on standby for anything you need :) Happy selling and here is to many more Checkouts!

5 / 5 Share

March 27, 2025

Fantastic support from the team and new developments

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, we are so sorry for the bad experience you had with the app, please reach out to us by email at lynda@conversionbear.com and we will do our best to solve your issue as soon as possible.

5 / 5 Share

Feb. 10, 2023

This is a great app so far now that Shopify allows for more customizations on the checkout page. The interface is easy to use and implement. I even emailed their dev team about a suggestion that I had and he not only replied quickly but genuinely seemed interested in my ideas and is planning on implementing.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! We are so pleased to hear that you find the app to be great, with the customization options in the checkout page and the user-friendly interface. It's great to know that our development team also took your suggestions into consideration and even seemed interested in them! Your feedback is greatly appreciated. If there's anything else we can help with, please let us know.

All reviews

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