Rating

3.4

feedback

4

Reviews

chart

#4,835

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for Checkout Bear are mixed, with some users praising the app for its customer service and helpful features, while others criticize it for not working properly for non-Shopify Plus users. Positive aspects highlighted include quick and helpful customer support, reasonable pricing compared to competitors, and the app providing great options to extend the checkout process. On the other hand, negative feedback mentions that many functions only work for Shopify Plus users and that some features do not work at all.

Highlights

Quick and helpful customer service
Mixed feedback on app functionality
Reasonable pricing compared to competitors
Issues with app functionality for non-Shopify Plus users
Responsive development team

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 11, 2024

Absolute rubbish! Most functions only work for Shopify Plus, and those that are available do not work!

Using app

--

Total reviews

28

Average rating

2.1

5 / 5 Share

April 16, 2024

We have been using Checkout Bear for a while now and the customer service has always been very quick and helpful and resolved our issues. The app is reasonable compared to other apps that charge a ton, and it gives us a lot of great options to extend our checkout!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Our team is on standby for anything you need :) Happy selling and here is to many more Checkouts!

5 / 5 Share

March 17, 2023

I don't normally leave reviews but this company is something else! Their support is lightning fast and when I made a suggestion for a new feature they actually rolled it out! Jonathan was so helpful

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you SO much for your 5-star review and amazing feedback! We really appreciate your comments about the fast support you received and the suggestion you made that was rolled out into the app. If there's anything else we can help with, please let us know.

5 / 5 Share

Feb. 10, 2023

This is a great app so far now that Shopify allows for more customizations on the checkout page. The interface is easy to use and implement. I even emailed their dev team about a suggestion that I had and he not only replied quickly but genuinely seemed interested in my ideas and is planning on implementing.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! We are so pleased to hear that you find the app to be great, with the customization options in the checkout page and the user-friendly interface. It's great to know that our development team also took your suggestions into consideration and even seemed interested in them! Your feedback is greatly appreciated. If there's anything else we can help with, please let us know.

All reviews

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