Rating

3.4

feedback

4

Reviews

chart

#1,863

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

Checkout Bear is highly praised for its exceptional customer service, quick response times, and willingness to address user suggestions for new features. Users appreciate the affordability of the app compared to others in the market and the wide range of options it offers to enhance the checkout process. The interface is user-friendly and easy to navigate, especially with the added customizations available on the Shopify platform. The developer team is commended for their proactive approach in engaging with users and considering their feedback for future updates.

Highlights

Exceptional customer service and quick response times
Affordability compared to other apps
User-friendly interface and easy implementation
Proactive developer team engaging with users' suggestions
Wide range of options to enhance checkout process

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 11, 2024

Absolute rubbish! Most functions only work for Shopify Plus, and those that are available do not work!

Using app

--

Total reviews

27

Average rating

2.2

5 / 5 Share

April 16, 2024

We have been using Checkout Bear for a while now and the customer service has always been very quick and helpful and resolved our issues. The app is reasonable compared to other apps that charge a ton, and it gives us a lot of great options to extend our checkout!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Our team is on standby for anything you need :) Happy selling and here is to many more Checkouts!

5 / 5 Share

March 17, 2023

I don't normally leave reviews but this company is something else! Their support is lightning fast and when I made a suggestion for a new feature they actually rolled it out! Jonathan was so helpful

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you SO much for your 5-star review and amazing feedback! We really appreciate your comments about the fast support you received and the suggestion you made that was rolled out into the app. If there's anything else we can help with, please let us know.

5 / 5 Share

Feb. 10, 2023

This is a great app so far now that Shopify allows for more customizations on the checkout page. The interface is easy to use and implement. I even emailed their dev team about a suggestion that I had and he not only replied quickly but genuinely seemed interested in my ideas and is planning on implementing.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star review! We are so pleased to hear that you find the app to be great, with the customization options in the checkout page and the user-friendly interface. It's great to know that our development team also took your suggestions into consideration and even seemed interested in them! Your feedback is greatly appreciated. If there's anything else we can help with, please let us know.

All reviews

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