Judge.me Checkout Comments for Shopify

Judge.me Checkout Comments

Collect immediate product feedback at Shopify checkout

Developer

Rating

4.9

feedback

17

Reviews

chart

#10,870

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    59%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive. Users praise the app for its ease of use, helpful customer support, and ability to generate customer feedback and social proof. Many users appreciate the promptness and professionalism of the support team in resolving any issues or questions. The app is also commended for its seamless integration with different themes and languages. However, there are a few minor criticisms, such as the desire for a single comment box at checkout instead of one per item, and some users finding the app initially difficult to use. Overall, the app is highly recommended for its functionality and the value it adds to the customer journey on websites.

Highlights

customer support
ease of use
customer feedback
social proof
integration

Rating Breakdown

  • 5
    88% (15 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2022

Lam was very friendly and helpful with setting up and customising the look of the checkout comments

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2022

I needed to find a way for my customers to leave their request from personalisation in the easiest way possible, sending an email or DM via IG were other options but not ideal. I thought this app met this need. I had issues adding the code to my theme on my own, but Hamza were very quick to help me settle this. I'm very grateful for their promptness and looking forward to a better customer journey on my website :D

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

This is a fantastic app. In addition to showing social proof, it has been very helpful for me to know why people are making purchases. More purchases are gifts than I would have expected. Checkout Comments works seamlessly, and the customer support is top notch. I asked for help with getting it set up with my newly updated theme and it was done in minutes by Lam, a very nice and helpful customer support rep. I highly recommend this app.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 23, 2021

Excelente servicio al cliente de parte de Judge.me, Me ayudaron con la instalación de este app y el formato para que luzca bien en mi pagina web. Una app sencilla para recoger Opiniones sobre algun producto y demostrar confianza a futuros clientes! promoviniles.com

Using app

8 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Very intuitive app! We are using on our website www.kratosz.com. Customer service is good and the app can also translated in languages other than English. Recommend!

Store

Kratosz

Using app

8 months

Total reviews

9

Average rating

4.9

All reviews

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