Cheerlink AI Chatbot and Email for Shopify

Cheerlink AI Chatbot and Email

Convert customers with AI-powered chat widget - Cheerlink

Rating

4.3

feedback

7

Reviews

chart

#4,799

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The Cheerlink app has received overwhelmingly positive reviews from users who have found it to be a game-changer for their customer service. Users appreciate the AI capabilities of the app, which allow for quick and accurate responses to customer queries, leading to increased efficiency and customer satisfaction. The ability to customize the app for different languages and the inclusion of features like FAQs and automated discounts have been highlighted as major benefits. Additionally, users have praised the responsive customer service provided by the Cheerlink team. However, there have been a few negative comments regarding issues with page layouts and compatibility with Shopify after prolonged use.

Highlights

Efficient AI capabilities for quick and accurate customer service
Customization for different languages and inclusion of useful features like FAQs and automated discounts
Responsive customer service from the Cheerlink team
Negative comments about page layout issues
Compatibility concerns after prolonged use

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    29% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 3, 2024

The Cheerlink team have nailed it! They really have taken the time and researched what most businesses are looking for in a chat app. Our repeditive queries have almost ceased completely! This frees our time to answer questions and offer the best customer service to our customers. Having the FAQ's within the widget is a game-changer! The app is not the cheapest although once you see how well it works and the 5* customer service you get, it is indeed VERY worth the cost. Thank you Cheerlink for this app that is a time saver for us! You guys are leaving the others wayyyy behind :))

Using app

--

Total reviews

41

Average rating

4.6

5 / 5 Share

Feb. 8, 2024

I am positively impressed by this Bot that in less than 20 seconds scanned my entire Herbalife Nutrition Italia SPA product site (470 pages of site, with a blog made up of articles each 6000 characters long...) the Bot after 1 minute could answer any question we asked it. We immediately put it online (the whole procedure is automated) and it started answering customers comprehensively. The customers are happy they immediately have the answer they are looking for (price of the products, links to the products, how to use the products and what products are recommended for them....). The bot responds better than a human and, above all, in zero time. What's more, the Bot automatically issues small discounts to undecided customers (this caused sales to soar!!!). You can send automated email campaigns with AI. The APP still has many functions that I am looking forward to discovering. The support is very responsive and very understanding. I am free!!!! I no longer have to pay attention to my phone and answer customer messages all day (I seemed like a chat maniac...all day chatting and had no time to make progress in my work). THANK YOU SO MUCH! Dina, the Italian girl

Using app

2 days

Total reviews

14

Average rating

4.9

Developer Reply

Hi Dina, thanks for your kind review! Really happy Cheerlink can help your businesses.

5 / 5 Share

Nov. 20, 2023

We've started using the Cheerlink AI for customer service and have found it impressively effective. It's easy installation and smart response capabilities closely mimic a real human interaction, enhancing both efficiency and customer satisfaction. Cheerlink marks a notable advancement in customer service tools.

Store

Paul

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Paul, thanks for your support! We will continue using AI to help our users increase conversion and customer satisfaction.

5 / 5 Share

Nov. 1, 2023

I just created a website not too long ago. For my sales is very important speed of answering the questions of the buyer. I liked this application because it can be customized for Ukrainian language. Also there is a mobile application for Android, which allows you to quickly respond to customers.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Server Solutions, thanks for your review! Super happy that Cheerlink can help your business!

2 / 5 Share

Oct. 26, 2023

Installing it blew up my page layouts

Store

FHADE

Using app

8 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi FHADE, sorry for the inconvenience caused by us. We checked your website and fixed the compatibility issues. I'm wondering whether you would like to give us a second chance? If there're any other issues, please feel free to let us know and we'll fix them ASAP.

All reviews

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