Cheerlink AI Chatbot and Email
Convert customers with AI-powered chat widget - Cheerlink
Rating
4.4
feedback
9
chart
#4,773
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
11%
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Less than a day
0%
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Less than a month
44%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The Cheerlink app has received overwhelmingly positive reviews from users who have found it to be a game-changer for their customer service. Users appreciate the AI capabilities of the app, which allow for quick and accurate responses to customer queries, freeing up time for merchants to focus on other aspects of their business. The inclusion of FAQs within the widget, automated discounts for customers, and the ability to customize the app for different languages have been highlighted as key features that enhance the overall customer experience. Additionally, users have praised the responsive customer support provided by the Cheerlink team. However, there have been a couple of negative reviews mentioning issues with page layouts being affected upon installation and compatibility issues with Shopify after a few months of use.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 3, 2024
The Cheerlink team have nailed it! They really have taken the time and researched what most businesses are looking for in a chat app. Our repeditive queries have almost ceased completely! This frees our time to answer questions and offer the best customer service to our customers. Having the FAQ's within the widget is a game-changer! The app is not the cheapest although once you see how well it works and the 5* customer service you get, it is indeed VERY worth the cost. Thank you Cheerlink for this app that is a time saver for us! You guys are leaving the others wayyyy behind :))
Feb. 8, 2024
I am positively impressed by this Bot that in less than 20 seconds scanned my entire Herbalife Nutrition Italia SPA product site (470 pages of site, with a blog made up of articles each 6000 characters long...) the Bot after 1 minute could answer any question we asked it. We immediately put it online (the whole procedure is automated) and it started answering customers comprehensively. The customers are happy they immediately have the answer they are looking for (price of the products, links to the products, how to use the products and what products are recommended for them....). The bot responds better than a human and, above all, in zero time. What's more, the Bot automatically issues small discounts to undecided customers (this caused sales to soar!!!). You can send automated email campaigns with AI. The APP still has many functions that I am looking forward to discovering. The support is very responsive and very understanding. I am free!!!! I no longer have to pay attention to my phone and answer customer messages all day (I seemed like a chat maniac...all day chatting and had no time to make progress in my work). THANK YOU SO MUCH! Dina, the Italian girl
Hi Dina, thanks for your kind review! Really happy Cheerlink can help your businesses.
Nov. 20, 2023
We've started using the Cheerlink AI for customer service and have found it impressively effective. It's easy installation and smart response capabilities closely mimic a real human interaction, enhancing both efficiency and customer satisfaction. Cheerlink marks a notable advancement in customer service tools.
Hi Paul, thanks for your support! We will continue using AI to help our users increase conversion and customer satisfaction.
Nov. 1, 2023
I just created a website not too long ago. For my sales is very important speed of answering the questions of the buyer. I liked this application because it can be customized for Ukrainian language. Also there is a mobile application for Android, which allows you to quickly respond to customers.
Hi Server Solutions, thanks for your review! Super happy that Cheerlink can help your business!
Oct. 26, 2023
Installing it blew up my page layouts
Hi FHADE, sorry for the inconvenience caused by us. We checked your website and fixed the compatibility issues. I'm wondering whether you would like to give us a second chance? If there're any other issues, please feel free to let us know and we'll fix them ASAP.
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