Rating

4.2

feedback

48

Reviews

chart

#1,581

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    33%
  • More than a year
    23%

Reviews Summary

The reviews for the ChinaDivision Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, ease of creating labels, trustworthy order fulfillment, and quick responses from the support team. Users appreciate the app's seamless integration with Shopify and its ability to automate order creation. However, negative reviews mention issues such as delays in delivery, lost products, fake tracking numbers, poor customer service, and high costs for shipping and customs fees. Some users have expressed frustration with the lack of accountability and unresponsiveness from ChinaDivision, leading to a negative experience for their businesses.

Highlights

Excellent customer service and quick responses
Ease of creating labels and order automation
Trustworthy order fulfillment
Issues with delays, lost products, and fake tracking numbers
High costs for shipping and customs fees

Rating Breakdown

  • 5
    54% (26 ratings)
  • 4
    8% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    35% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 17, 2024

Connects with all of the platforms out there. Orders come in automatically and can be quickly processed with keyboard shortcuts and integration with an inexpensive USB scale. Automation rules are powerful way to do pretty much anything in the tool.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

I am one of several user of this product in my company. It provides easy integration with our Amazon store, and even has an app for my phone so I can see when orders come in and plan for shipping.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Our contact at Chinadivision was excellent. We were kept informed every step of the process. The price was very competitive, and the execution was flawless.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Ease of creating labels. Thumbnail image of each product in the order. Choice of carriers. ChinaDivision OrderFulfillment points out customers who placed orders shipping to same customer/address so I can bundle them together. Customer Support is amazing.

Store

My Store

Using app

14 days

4 / 5 Share

Aug. 22, 2024

Fast and reliable, but pricey. I ordered some jeans from a company that ships from China. However, it's really expensive because I had to pay about 25 bucks to UPS for customs fees and then another 20 bucks to have them shipped from their warehouse in China to my warehouse in the U.S. The jeans did arrive perfectly, though.

Using app

5 days

Total reviews

1

Average rating

4.0

All reviews

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