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#1,765

Shopify

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Reviews Summary

The reviews for this Shopify App are mostly negative, highlighting issues with the functionality and customer support. Users have reported problems with the app not working properly, such as not being able to add orders that are not synced with the Chronopost application, incorrect pricing calculations, and delivery options not functioning as expected. There are complaints about additional charges not being transparent to customers, leading to financial losses for the merchants. The lack of automatic updates and slow API response times have resulted in a poor customer experience and difficulties in managing orders effectively. The app's customer service is also criticized for being unresponsive and difficult to reach, with users having to pay for support.

Highlights

Functionality issues such as orders not syncing properly and incorrect pricing calculations
Lack of transparency in additional charges leading to financial losses
Poor customer experience due to slow API response times and difficulties in managing orders
Unresponsive and difficult-to-reach customer support
Requirement to pay for support

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