Stella Bella Co. review for Cinch Marketing

Oct. 22, 2020

I have used Cinch for over 4 months and we have seen a 70% growth in our customer subscriptions. We have also retained a large amount of our customer base and can honestly say that we've created meaningful relationships because of this software. This a tool that helps you understand your customer interests, hobbies, demographic, and in the world of retail and online subscriptions, businesses can lose that human touch which Cinch provides for our business. We have been able to segment our customer base, understand Customer Journeys from an Omni-channel point of view without spending millions of dollars on market and segmentation research, or hire consultants that spend months to tell you how you can differentiate from the competition. The best way to differentiate from our competition was first understanding who are customers are, and how they like to be engaged. Love the product and love working with the people at Cinch.