Use-Ta! review for Circle Hand for Consignment

There are some great features, such as payout requests for consignors and a decent consignor portal - to be fair, consignors seem to really like it. The AI descriptions are a little patchy- there are some items that the software refuses to learn, such as baby jumpsuits (which we process hundreds of every week!) and differentiating between jeans and other pants. Unfortunately, Circle‑Hand has caused repeated oversold items and duplicate sales in my two‑location store, and isn't a reliable source of truth for multi‑location inventory. Despite being marketed as Shopify‑native, there are no effective safeguards (for example, +1 and −1 stock across locations still allows online sales), and I’ve spent significant time manually fixing errors, and disappointed lots of customers. Support has been inconsistent and often evasive: direct questions about what is synced, how, and when, as well as requests for documentation or for other multi‑location users, have not been clearly answered. Suggested “solutions” depend on perfect staff behaviour and manual workarounds rather than robust automation. In my experience, Circle‑Hand may be great for simpler setups, but multi‑location sellers should be aware of the risk of overselling and the limited safeguards and support. I am considering going back to ConsignCloud (which required more steps to get things listed, but was a lot more reliable), or finding a new option altogether. Fingers crossed they make the required improvements so I can avoid changing software again.