Claimbase: IG Live Shopping
Automatic, real-time checkout links for Instagram Live Sales
Rating
5.0
feedback
13
chart
#4,825
All reviews
Rating Breakdown
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Dec. 10, 2024
Wie verwenden Claimbase jetzt seit einigen Wochen & sind rundum zufrieden! Die App funktioniert super & erleichtert die Livesales ungemein! Wir sparen super viel Zeit, haben alles viel besser im Blick und die Vorteile, die Claimbase datenschutztechnisch und buchhalterisch bietet machen wirklich viel aus. Der Kundenservice ist richtig gut & der Kontakt einfach und super nett. Wir sind rundum zufrieden :)
Liebes LUNATIC Team, vielen Dank für eure liebe Bewertung! Wir freuen uns sehr, dass ihr mit der App, als auch mit unserem Kundenservice zufrieden seid! Wir sind bei Fragen, Anregungen, Feature-Wünschen, etc. jederzeit für euch erreichbar auf Instagram @claimbase.app oder per email an [email protected] Liebe Grüße und weiterhin viel Erfolg mit Claimbase!
Dec. 2, 2024
Ich benutze die Claimbase App erst seit kurzem, kenne sie aber schon länger über einen anderen Shop. Claimbase ist für mich der absolute Gamechanger! Vorher war es immer sehr zeitaufwendig nach z.B. dem Live Sale alle Kunden mit ihren Artikeln zu zu ordnen und dem entsprechend die Bestellungen auszuführen.. mit Claimbase ist das Geschichte! Ein super zuverlässiger Mitstreiter besonders in Sachen Live Sales, Story Sales aber auch allem anderen was Verkauf über Instagram angeht! Alleine diese App hat mich dazu bewegt, einen Shopify-Shop zu eröffnen! Danke auch für den megaschnellen Support, sogar via Instagram! Ich würde euch gerne mehr Sterne geben!
Hallo liebes Wanda Wonder Team, vielen lieben Dank für Eure positive Bewertung! Wir freuen uns sehr, dass Claimbase Euch dazu bewegt hat, einen Shopify Store zu eröffnen und dass die App euer Leben erleichtert! Falls ihr in der Zukunft Fragen, Anregungen, Unterstützungsbedarf, etc. habt, schreibt uns jederzeit auf Instagram an @claimbase.app oder per Email an [email protected]. Wir antworten immer schnellstmöglich, meist innerhalb von wenigen Minuten! Wir freuen uns sehr, euch an Bord zu haben und auf eine weiterhin sehr gute Zusammenarbeit!
Oct. 1, 2024
Hello Claimbaseteam. I am super satisfied with your app. The app makes a lot of my work easier then before. Storysales now and then have become much less stressful and my customers are also extremely satisfied. You have already implemented a few of my wishes in the app and i am looking forward to the further updates. Personally, it´s also great fun and i´ve been able to combine a lot of things with the app, for example competitions during the live. The possibilities are enormous and i will always recommend you. Thank you very much for this development.
Hey KristallKönigin, thank you so much for your review! We are so happy to have you, and that Claimbase makes your work easier. We have your additional wishes in our backlog and are actively working on implementing them as quickly as possible! Thank you again for being with us and for recommending us to other merchants, we really appreciate it! BR, Claimbase Team
Sept. 27, 2024
Using the app is really easy and almost self-explanatory. The application works perfectly and if you have any questions, the developers of the app are always helpful and very friendly. The 2% fee is absolutely fair and, above all, very transparent. In addition, the app is constantly being developed and requests are addressed. Totally recommended!
Hey, thank you so much for your review! We are happy that you had an easy time setting up the app, we were more than happy to do the personal onboarding call for you and meeting you! We also appreciate your kind feedback to our current pricing model, thank you for that! If you ever need help or have questions, please don't hesitate to contact us anytime via email to [email protected] or via IG DM to @claimbase.app. All the best for you and your business and happy selling!
Sept. 27, 2024
Amazing Tool for boosting Instagram sales! We've been using the Claimbase app for a short time now, and we're absolutely thrilled! It has greatly supported our sales on Instagram and made the entire process so much smoother. Not only are we impressed, but our customers also love it. One of the best features is that they can continue to claim items even after the live sales have ended. The support from Claimbase is also fantastic. Responses are super quick, and every issue is handled with great care. We really appreciate the help and are excited to continue working with you. Highly recommend for anyone looking to streamline their Instagram sales!
Thank you so much for your positive review! We are so happy that Claimbase has a positive impact on your business, and that also your customers love the app. He truly appreciate you being part of the Claimbase community and we will continue to do everything possible to help you advance your business even further. If you ever need assistance or want to request a new feature, you know you can always DM us on Instagram to @claimbase.app. All the best for you and happy selling!
Aug. 30, 2024
I have just started my small business and decided to use Claimbase right from the start when the app was in early access. The app makes it easier for me to sell via Instagram. Livesales are fairer, customers get direct feedback on their successful claims and can check out directly via the link sent to them. No more manual public listing after the sales and invoicing is so much quicker. All claims can also be viewed retrospectively and items that have become available again can be offered to customers who were also interested. The developers are constantly working on improving and expanding the app. The support is very fast and helpful. I am absolutely satisfied and can only recommend the app to anyone who sells on Instagram.
Thank you so much for your positive review and for recommending Claimbase to other shops selling on Instagram! We are glad that you and your customers are enjoying the benefits of Claimbase, such as direct feedback for claims, no more manual invoicing after sales, and being able to go back and assign claimed items to other customers, in case they are not paid. We will do our best to continue to enable your business to grow and are looking forward to growing together with you!
Aug. 29, 2024
We love Claimbase! We use the app for our sales (Live-Sales, Story-Sales, Feed Sales, direct messages) on Instagram and it saves so much time for us! The support is absolutely great: You always get a fast and nice answer and they have good ideas for helping you to make your work easier and more successful. Thank you so much!
Thank you so much for your kind review! We are happy that Claimbase saves you time for your Instagram sales! We are always looking to support our merchants beyond what Claimbase helps them to do, so feel free to reach out anytime with questions or feature requests! All the best for you and your shop!
Aug. 29, 2024
As the sole owner of a business who sells goods on social media, I’m always looking for ways to improve productivity. It was important to me that this app would seamlessly integrate with my established Shopify site as well as not deviate tremendously from our current processes. Gratefully, I’ve found those qualities through Claimbase. Not only did it have everything I was looking for but it literally gave me back 5-6 hours of my day if not more. Our Live events are more organized and flows exceptionally well with Claimbase. And, their customer service was top notch! My customers continue to rave about how easy it is to claim an item and checkout. I can’t say enough profound things about Claimbase. If you’re looking for an app to help you run your business, look no further! Claimbase is literally a life changer! Ola
Thank you so much for your kind review! We are so happy that Claimbase has such a positive impact on your business, while preserving continuity with your current processes! We loved working with you up to this point and are looking forward for what's to come! If you ever have a question or feature request, write us anytime on Instagram @claimbase.app or via email [email protected] Thank you again and all the best for you and your business!
Aug. 28, 2024
I use Claimbase to sell many individual products on Instagram in livesales and storysales. It makes my previous work much easier. The app replaces an entire employee ! In addition, the support is very fast and helpful for all topics related to Claimbase and Shopify. Highly recommended!
Thank you so much for your review! We are glad that Claimbase makes your work easier and that we can help you with your questions. You know where to find us for future questions regarding Claimbase and Shopify! All the best for you and your business!
Aug. 22, 2024
We use Claimbase mainly for our Live Sales but also Story Sales, DM Sales and Feed Sales on Instagram. Our customers got the hang of claiming with Claimbase pretty fast and love it! Also for us, it has been so much easier managing our claims! We have been totally shocked by how many comments actually get blocked by Instagram! We can‘t even imagine how we ran our Live Sales before the App. It’s a total game changer for my shop. Also not having to write invoices in the middle of the night after a long Live takes a lot of stress off our shoulders and we can focus more on connecting with our customers instead!
Aug. 18, 2024
Great app. Makes it easier for me to sell on Instagram and supports me at work. I have already done story SALES, feed sales (via comments) and live SALES. Also very nice customer support, my questions were answered immediately. Thank you
Thank you so much for your review and your feedback! We are glad that Claimbase makes selling on Instagram easier for you! Responsive and helpful customer support is one of our top priorities, so if you ever have a question or need assistance, don't hesitate to contact us anytime on Instagram @claimbase.app or via email at [email protected]. All the best for you and your business and happy selling!
Aug. 18, 2024
We were already able to test claimbase during early access and are extremely satisfied with it. We use the app for sales on instagram. This includes not only live sales, but also story sales and feed sales. Our customers are all very happy with the app as it is easy to understand and makes everything fairer. We were surprised how many claims are blocked by Instagram in the chat during live sales! With Claimbase, we now see every claim and the whole sale is much fairer. For sellers, live sales are much more relaxed because you don't have to add up customer purchases at the end of the live sale and upload them to the shop. Claimbase does it all automatically! Also, if a customer doesn't pay their claim, we can go straight into the app and see who else wanted the product but didn't get it, and write to them directly. The customer support is also unrivalled. Questions are answered at all times and you get great support. You can tell that a lot of time and passion has gone into this app. I can definitely recommend the app.
Thank you very much for your review! We are happy that you and your customers like it and that you find value in it, such as that more claims come through during your Instagram live sales and that you don't have to manually upload listings to your website after a sale. As you already know, if you ever have a question, an idea or request for future features, contact us anytime via Instagram @claimbase.app or via email at [email protected]. We are so grateful to have you onboard and wish you happy selling in the future!
Aug. 16, 2024
If you use social media to sell your products through Livestreams, Storysales, or other methods, this app is for you. Claimbase has made my life so much easier and saves a lot of time when it comes to managing your sales after a sales session on social media. The app will automatically create a claim list for you and send a list of claimed items directly to your customers. Claimbase will give your customers instant feedback whenever they successfully buy an item. Claimbase improves the shopping experience for my customers and saves me time to focus on other things. I love it—and so do my customers. If you have any issues, the customer service is amazing and will help you quickly.
Thank you so much for your review and your kind words! We are glad Claimbase helps you streamline your business processes for your Instagram sales and that your customers like it too! If you ever find a feature you'd like implemented or you have questions, don't hesitate to contact us anytime via email at [email protected] or on our Instagram page @claimbase.app. We'll answer immediately upon seeing your message, usually within a few minutes. Thank you again and great success for your store!