ClawCrane: Game & Email Popup for Shopify

ClawCrane: Game & Email Popup

Promotions & Email Capture Popups: Beat the game - Win...

Rating

3.5

feedback

23

Reviews

chart

#10,104

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    35%
  • Less than a year
    43%
  • More than a year
    17%

Reviews Summary

The reviews for the ClawCrane app on Shopify are mostly positive, highlighting its unique gamification features and the excellent customer support provided by Markus. Users appreciate the interactive nature of the app, the ability to customize it to match their store's theme, and the effectiveness in engaging customers and increasing conversions. The app is praised for being easy to use, fun, and for offering a new and different experience compared to other similar apps. However, there are a couple of negative reviews mentioning issues with the app being unresponsive and lacking support when needed.

Highlights

Unique gamification features and interactive experience
Excellent customer support and responsiveness
Customization to match store's theme
Engaging customers and increasing conversions
Negative feedback on unresponsiveness and lack of support

Rating Breakdown

  • 5
    91% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

July 9, 2024

Funcionava normalmente mas está a muito tempo fora do ar e Não tive nenhum contato de suporte Infelizmente com isso acredito não poder pagar os 9 dólares principalmente pq Estava no trailer de 3 dias

Using app

--

Total reviews

3

Average rating

4.0

1 / 5 Share

Oct. 19, 2023

DEAD APP Reached out to the developer multiple times by email, Facebook and Instagram to resolve an issue with their app not working on mobile. ZERO RESPONSE terrible CS don't waste your time installing this

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Paul, sorry that I have missed your email. If you still want to try the app, I will check on your issue with the mobile version - I'll ping you via mail.

5 / 5 Share

May 18, 2022

This gamification app is the first of its kind. Unlike the standard spin-to-win games that flood the Shopify app store, this game engages the customer where they determine what prizes can be won. Spin-to-win may give customers the feeling of fixed results however with claw crane the customer is in full control. This team is also very responsive to inquiries and fixes when needed!

Store

addmeat

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Simply the Best Gamification App available on Shopify. If you are looking for an awesome way to attract new customers to your Shopify store, then try ClawCrane NOW. The App singlehandedly saved my Xmas campaign and Markus was very helpful with my questions about the functionality of the app.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

So awesome to hear! 😍 Thanks and have a great start into 2022. :) - Markus

5 / 5 Share

Nov. 26, 2020

AMAZING! I don't often write reviews but have to with this app. Awesome app, really fun way of giving a discount. Customer support from Markus is outstanding.

Using app

13 days

Total reviews

2

Average rating

5.0

All reviews

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