Clearpay On‑Site Messaging for Shopify

Clearpay On‑Site Messaging

Increase customer sales with pay-over-time onsite messaging

Developer

Rating

2.5

feedback

8

Reviews

chart

#4,661

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The reviews for the Clearpay app are mixed, with both positive and negative feedback. On the positive side, users appreciate the Clearpay team's quick and efficient support in resolving installation issues. They like having Clearpay calculations displayed on product pages and during checkout. Additionally, some users mention that after reaching out to the team, they were able to get the app working as desired. However, there are several negative reviews highlighting issues with account reviews taking too long, difficulties in adding Clearpay to websites, lack of customer service, and challenges in getting responses from the app developers. Some users also mention that the app doesn't work for them despite attempts to troubleshoot.

Highlights

Efficient customer support in resolving installation issues
Challenges with account reviews and adding Clearpay to websites
Lack of customer service and communication with app developers
Mixed experiences with app functionality
Positive feedback on Clearpay calculations on product pages and checkout

Rating Breakdown

  • 5
    25% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (1 ratings)
  • 1
    62% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 7, 2024

After having a few issues installing the app, I reached out to the Clearpay team and they sorted it for me, quickly and efficiently, so now we have Clearpay calculations on each product page under the price and on the checkout - just what we wanted! (We've noticed since then that the installation instructions have been updated, allowing us to install ourselves on our second site.) If you have any issues like we had, just reach out to the Clearpay team :)

Store

Shylo's

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 29, 2024

my account is still in review from 19th of august 2024!! it says it should only take 2-3 business days to get reviewed.

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 28, 2024

I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website. "Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2023

rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time

Using app

2 months

Total reviews

1

Average rating

1.0

2 / 5 Share

Nov. 7, 2023

Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....

Using app

7 days

Total reviews

1

Average rating

2.0

All reviews

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