Clearpay On‑Site Messaging for Shopify

Clearpay On‑Site Messaging

Increase customer sales with pay-over-time onsite messaging

Developer

Rating

3.6

feedback

6

Reviews

chart

#4,939

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Clearpay app are mixed, with both positive and negative feedback. Positive aspects include efficient customer support in resolving installation issues, with the team quickly sorting out problems and updating installation instructions. Customers appreciate having Clearpay calculations on product pages and at checkout. However, negative themes include delays in account review, difficulties in adding Clearpay to websites, lack of customer service responsiveness, and technical issues with forms and merchant IDs. Some users find the app challenging to use compared to other similar services like Klarna.

Highlights

Efficient customer support in resolving installation issues
Delays in account review and technical difficulties
Challenges in adding Clearpay to websites
Lack of customer service responsiveness
Comparison to other similar services like Klarna

Rating Breakdown

  • 5
    33% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    50% (3 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 7, 2024

After having a few issues installing the app, I reached out to the Clearpay team and they sorted it for me, quickly and efficiently, so now we have Clearpay calculations on each product page under the price and on the checkout - just what we wanted! (We've noticed since then that the installation instructions have been updated, allowing us to install ourselves on our second site.) If you have any issues like we had, just reach out to the Clearpay team :)

Store

Shylo's

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 28, 2024

I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website. "Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2023

rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time

Using app

3 days

Total reviews

1

Average rating

1.0

2 / 5 Share

Nov. 7, 2023

Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....

Using app

7 days

Total reviews

1

Average rating

2.0

1 / 5 Share

Nov. 7, 2023

very dificult to use , nobody answer , klarna is better.

Using app

19 days

Total reviews

7

Average rating

3.9

All reviews

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