Clearpay On‑Site Messaging for Shopify

Clearpay On‑Site Messaging

Increase customer sales with pay-over-time onsite messaging

Developer

Rating

2.2

feedback

8

Reviews

chart

#4,356

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly negative, with users expressing frustration over the app's functionality and lack of customer support. Many users reported issues with adding Clearpay to their website, encountering error messages, and difficulties in connecting their accounts. Some users mentioned the app not working at all or being unable to get a response from the developer. On the positive side, one user appreciated the customer support they received when the widget was implemented using specific code for their product page.

Highlights

Issues with adding Clearpay to website and error messages
Lack of customer support and unresponsiveness
Difficulties in connecting accounts and using the app
Positive experience with customer support for widget implementation
App not working for some users

Rating Breakdown

  • 5
    25% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    12% (1 ratings)
  • 1
    62% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 7, 2024

After having a few issues installing the app, I reached out to the Clearpay team and they sorted it for me, quickly and efficiently, so now we have Clearpay calculations on each product page under the price and on the checkout - just what we wanted! (We've noticed since then that the installation instructions have been updated, allowing us to install ourselves on our second site.) If you have any issues like we had, just reach out to the Clearpay team :)

Store

Shylo's

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 29, 2024

my account is still in review from 19th of august 2024!! it says it should only take 2-3 business days to get reviewed.

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 28, 2024

I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website. "Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2023

rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time

Using app

2 months

Total reviews

1

Average rating

1.0

2 / 5 Share

Nov. 7, 2023

Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....

Using app

7 days

Total reviews

1

Average rating

2.0

All reviews

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