Clearpay On‑Site Messaging for Shopify

Clearpay On‑Site Messaging

Increase customer sales with pay-over-time onsite messaging

Developer

Rating

1.3

feedback

7

Reviews

chart

#4,582

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The reviews for the Clearpay Shopify App are mostly negative, with users expressing frustration over the app's functionality and lack of support. Many users reported issues with adding Clearpay to their website, encountering the same error messages repeatedly. Some users mentioned difficulties in connecting their existing Clearpay accounts and receiving no response from customer support. One user even compared Clearpay unfavorably to Klarna, stating that Klarna is better. However, there was one positive review from a user who had a positive experience after contacting the author for help with implementing the widget on their product page.

Highlights

Issues with adding Clearpay to website
Lack of customer support
Comparison to Klarna
Positive experience after contacting author
Difficulty in connecting existing Clearpay accounts

Rating Breakdown

  • 5
    14% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    14% (1 ratings)
  • 1
    71% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 30, 2024

I keep receiving the same message (this is now 2 weeks and still not able to fully add Clearpay to my website) even though it says reviewing can take up to 2-3 days, Can someone please explain.

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 28, 2024

I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website. "Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 16, 2023

rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time

Using app

2 months

Total reviews

1

Average rating

1.0

2 / 5 Share

Nov. 7, 2023

Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....

Using app

7 days

Total reviews

1

Average rating

2.0

1 / 5 Share

Nov. 7, 2023

very dificult to use , nobody answer , klarna is better.

Using app

8 months

Total reviews

7

Average rating

3.9

All reviews

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