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Clearpay On‑Site Messaging

Name: Clearpay On‑Site Messaging
Brand: Afterpay
Rating: 2.5 (6 reviews)

Increase customer sales with pay-over-time onsite messaging

Ads Badges and icons Marketing - Other Payment experience

Developer

Afterpay

View on App Store

Clearpay On‑Site Messaging

Rating

2.5

Feedback

Reviews

Chart

#6,792

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for the Clearpay app are mixed, with both positive and negative feedback from users. On the positive side, customers appreciate the Clearpay team's quick and efficient support in resolving installation issues. They like having Clearpay calculations displayed on product pages and during checkout. Additionally, some users mention that the app was updated with improved installation instructions. However, there are several negative reviews highlighting issues with account reviews taking longer than expected, difficulties in adding Clearpay to websites, and challenges in getting support or resolving technical issues. Some users found the app to be non-functional and expressed frustration with the lack of customer service.

Rating breakdown

5 33% (2) 4 0% (0) 3 0% (0) 2 17% (1) 1 67% (4)

Reviews with text

100% (7)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 0%

Less than a month 67%

Less than a year 50%

More than a year 0%

All reviews

5 / 5 Share

Dec. 7, 2024

After having a few issues installing the app, I reached out to the Clearpay team and they sorted it for me, quickly and efficiently, so now we have Clearpay calculations on each product page under the price and on the checkout - just what we wanted! (We've noticed since then that the installation instructions have been updated, allowing us to install ourselves on our second site.) If you have any issues like we had, just reach out to the Clearpay team :)

Store Using app Total reviews Average rating

Shylo's 3 months 1 5.0

1 / 5 Share

Sept. 29, 2024

my account is still in review from 19th of august 2024!! it says it should only take 2-3 business days to get reviewed.

Store Using app Total reviews Average rating

Ridnaps fashion About 1 month 2 3.0

1 / 5 Share

Feb. 28, 2024

I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website. "Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."

Store Using app Total reviews Average rating

Little Posh Dress Shop 3 months 1 1.0

1 / 5 Share

Nov. 16, 2023

rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time

Store Using app Total reviews Average rating

Dani-Ella 3 days 1 1.0

2 / 5 Share

Nov. 7, 2023

Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....

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