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Rating
4.5
feedback
22
chart
#3,468
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
32%
-
Less than a year
45%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Users appreciate the app's simplicity and effectiveness in fulfilling its purpose. Many reviewers highlighted the quick response times and helpfulness of the support team in resolving any issues that arose. However, there were a few negative comments regarding theme compatibility, with some users experiencing difficulties with specific themes not being supported. Despite this, the majority of customers found the app easy to set up and use, with great support for customization needs.
Highlights
Review RSS Feed
All reviews
Nov. 8, 2024
Customer service is great. It's a simple app but does what it says. Having customer service chat able to help with issues right away is huge.
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Oct. 21, 2024
Our theme and page builder are not supported. The app states that we should inform them which theme we are using, and compatibility will be added within a few days. However, when contacting support, we were told that new theme requests are currently not being accepted. Uninstalled.
The you for your review. We apologize that you had a less-than-perfect experience with the app. Compatibility is a priority for us, and while we're not able to take on new theme requests at the moment, we're actively working to expand our supported themes list. We truly appreciate your interest and hope we can support your theme shortly. For anything, you may reach our team at [email protected] and we will be there to answer right away.
June 25, 2024
The app works great and their customer service is amazing!!!
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
May 27, 2024
Works the best of the ones we tested and Support was able to resolve all the issues we brought up.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
Sept. 8, 2023
Easiest app to use on the marketplace. The install was seamless and when we had customization questions the customer support was able to assist immediately. Highly recommend.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
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