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The reviews for this Shopify app are overwhelmingly positive, with users praising its simplicity, effectiveness, and excellent customer service. Many users highlighted the app's ability to do what it promises, easy setup process, and quick resolution of any issues by the support team. Customers appreciated the responsiveness and helpfulness of the support team, especially when it came to customizations and compatibility with different themes. Some users mentioned minor issues like slower image loading, but overall, the app was highly recommended for its functionality and support. However, there were a few negative reviews regarding theme compatibility and new theme requests not being accepted, leading to uninstallation in some cases.
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We had been using this app for years without any issues - it's straightforward, does what it says it will, for a reasonable price. When we did have an issue after a recent update, support was fast and took care of the issue the same day. Highly recommended.
Customer service is great. It's a simple app but does what it says. Having customer service chat able to help with issues right away is huge.
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Our theme and page builder are not supported. The app states that we should inform them which theme we are using, and compatibility will be added within a few days. However, when contacting support, we were told that new theme requests are currently not being accepted. Uninstalled.
The you for your review. We apologize that you had a less-than-perfect experience with the app. Compatibility is a priority for us, and while we're not able to take on new theme requests at the moment, we're actively working to expand our supported themes list. We truly appreciate your interest and hope we can support your theme shortly. For anything, you may reach our team at [email protected] and we will be there to answer right away.
The app works great and their customer service is amazing!!!
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Works the best of the ones we tested and Support was able to resolve all the issues we brought up.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
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