Prime HODL review for CA: Google Ads Performance Max

July 19, 2023

I initially had high hopes for CleverAds, and I must admit, my initial experience was less than satisfactory. The software seemed promising, with features like Google Feed management and built-in Conversion management that were supposed to help identify effective strategies. However, I faced some challenges in the beginning. The most disappointing aspect was the customer support. Despite being assigned a dedicated account manager, Paola, I felt the support I received was not up to the mark. There were significant delays in responses, and at times, no replies at all. This led to unresolved issues with my Google Ads account, which greatly impacted my experience with the software. However, I am pleased to report that CleverAds has since addressed these issues. After expressing my concerns, the team at CleverAds reached out to me and worked diligently to resolve my problems. The response from customer service improved significantly, and my issues with the Google Ads account were promptly addressed. I am now able to fully utilize the features of CleverAds, and it has become a valuable tool in streamlining my operations. The recent experience has shown me that CleverAds values its customers and is willing to go the extra mile to ensure customer satisfaction. While there is still room for improvement, particularly in ensuring consistent customer service, I am confident that CleverAds is on the right track. I am upgrading my rating to 5 out of 5, and I look forward to seeing continued improvements from CleverAds. I can now recommend CleverAds for its improved customer service and effective software features.