Biddle and Bop review for CA: Google Ads Performance Max

1 / 5

July 12, 2023

Looks good and may have potential but you need to be able to access and work on Google Ads. My account with Google Ads is messed up and I cannot access it (it loops the login screen requesting 2FA even though it is setup, have already been working with Google). I have been getting a charge monthly from Google for $500 plus another charge for around $120 and could not figure out where it was coming from since I couldn't get into my Ads account. Turns out, it was CleverPPC (I finally got a transaction log with more detail) - even though the Clever AD panel: "Your campaigns haven't taken off yet" and I thought I hadn't activated anything because of this, it was charging me a ton... and I would not have approved that nor did I see any benefit from that as my store has been struggling the past 9m as many retail shops have. I have been fighting with Google to figure out where this was from and finally was able to stop it by uninstalling per Shopify, but what an expensive mess. Very misleading and frustrating for me and a huge cost that I did not approve. Waiting on feedback from CleverPPC, will update. Be very careful what you setup if you are thinking you are just checking it out and seeing how it works. You will be paying even if it says "Your campaigns haven't taken off yet" all across the top and lists steps you still need to complete.

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hi Biddle and Bop! We are terribly disheartened to read this review. We thank you for the time it took to give us this detailed feedback, and we want to assure you that we've already reached out to you via email with important information and updates! Please check your email for our response. We are standing by to assist you and get your issues sorted out as soon as possible. We hope to hear from you soon. Warm Regards, - Ben, Customer Success

CA: Google Ads Performance Max for Shopify
CA: Google Ads Performance Max
4.5 star
3,172 reviews

Drive traffic with Google Ads Channel & Google Shopping Feed

Developer
Shopify App Store