Naturschoen review for CA: Google Ads Performance Max

1 / 5

June 2, 2020

Most terrible customer experience I had so far on here. DONT INSTALL They are only here for the quick money. Customer support tried 2 Times to set it up, they FAILED! Then the COO intervened, only to waste another 3 WEEKS apologizing and NOT DELIVERING ANYTHING. IN THE END THEY ONLY DELETED MY HANDMADE ADS! Without any reason and then ghosted me again. Disgusting behavior, I wasted days and money and will report this to shopify. Background: So they set it up for me, TWO TIMES 90% of the keywords are not usable, because 0 people search for it, google doesnt even deliver those ads. 2. try setting it up for me, I still have no actually working ads, 60+ ad spent for one random purchase and at least 3 hours spent on seting this up. cannot recommend, maybe only for 1 product stores or if youre ready to do it all per hand afterwards anyway. The automatic setup is terrible and the customer support for setup has no real idea what they are doing. hate it when people waste my time

Using app

22 days

Total reviews

8

Average rating

3.8

Developer Reply

Hello, Natureschoen We are glad to see you were able to contact your account manager about these concerns! Please, don't hesitate to reach out with any other questions you may have. Best of luck!

CA: Google Ads Performance Max for Shopify
CA: Google Ads Performance Max
4.5 star
3,172 reviews

Drive traffic with Google Ads Channel & Google Shopping Feed

Developer
Shopify App Store