Floppy Fish review for CA: Google Ads Performance Max
April 12, 2021
Nothing "Clever" about this app. Installed this app along with the google shopping addon. Logged into my own google ads account, the ads they placed had multiple errors one major being that my personal address details were in Google Search ads that they activated!!!!!!! 2 emails for support sent, no response for over 72hours...all this time my personal details are being advertised in google. Their phone app also doesnt work properly, requested advert changes etc that never were activated.
Hi, Floppy Fish. Thanks for your feedback. We have sent you an email addressing your concerns. We have reviewed the ads you created with Clever and I can assure you that your personal information was not circulating the Google Ads network; could you please forward a screenshot as to what you're seeing? We would be happy to help you once provided this information. We have also received your emails on Saturday and Sunday, so we'd like to kindly remind you that we have very limited support over the weekend. As for your concerns regarding the mobile app, we do not seem to have your Google Ads ID on file. Please respond to our email so we can sort this out as soon as possible. Again, I apologize for the trouble this has caused you. -Nikki, Junior Account Manager
Drive traffic with Google Ads Channel & Google Shopping Feed